Virgin media problems

Simply test your broadband service, and if we find an issue we can help with a fix virgin media problems. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team.

Here are some of the most common, and some things to look out for. Loose cables Check that the cable connections between your TV, TV box and the wall socket are nice and tight. A loose connection could result in poor TV reception. If the picture quality is still poor, the problem could be with your TV. Take a look at your broadband speed with our broadband speed checker. There are also ways to fix slow internets issues If the issue is with your WiFi, you can always connect your TV to the internet using an ethernet cable.

Virgin media problems

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings. Help Virgin Media Service Status. Check my Virgin Media Service Status. Check service status. More on checking for Virgin Media faults and issues. Is Virgin Media down in my area? What do the colours mean? Green There are no Virgin Media network issues affecting services in your area. How to run a Virgin Media service status check.

How virgin media problems fix distorted or pixelated TV. Having internet problems could be down to a local issue in your area. If the picture quality is still poor, the problem could be with your TV.

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Virgin media problems

Virgin Media has gone down again for many customers just hours after the internet service provider apologised for outages which plunged thousands offline. Problems first started at around 2am, according to data from Downdetector , a site which tracks outages. At that point, there was a big spike in reports to the website of problems with Virgin Media, with another peak coming at around 7am. But Downdetector showed another huge spike in loss of service starting at 4pm, with tens of thousands of outages reported — nearly double the peak seen earlier. The website found that three quarters of users were having problems with their landline internet while 23 per cent said they were suffering from a total blackout.

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Back to top. Understand what the lights mean on the WiFi Hub. Check my Virgin Media Service Status. A loose connection could result in poor TV reception. Cable connection problems Make sure all the connections linking your TV to the TV box and the wall socket are finger tight. Other common WiFi hiccups could be caused by WiFi signal strength, which is affected by the set up in your home. The Virgin Media Hub lights can tell you a lot about its status. Next, tap Check. You can use our clever service status tool to check for service outages in your postcode which may be causing Virgin broadband problems and internet issues. You can also check whether there are any known issues with the channel by logging into My Virgin Media , or using the My Virgin Media app. The best way to do this is to switch it off at the wall, wait 30 seconds, then turn it back on. Check for loose cables that might cause WiFi connection issues. There are no Virgin Media network issues affecting services in your area.

Virgin Media customers are threatening to quit for alternative internet providers after the telecoms provider apologised for outages which plunged thousands offline on Tuesday morning.

There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. Green There are no Virgin Media network issues affecting services in your area. You should only need to tighten these with your fingers. Next, tap Check. This will give you a connection that is generally faster and more stable. The best way to do this is to switch it off at the wall, wait 30 seconds, then turn it back on. You can use our clever service status tool to check for service outages in your postcode which may be causing Virgin broadband problems and internet issues. Otherwise, read on to find out more. Loose cables Check that the cable connections between your TV, TV box and the wall socket are nice and tight. Issues with your set up Other common WiFi hiccups could be caused by WiFi signal strength, which is affected by the set up in your home.