Switch from shaw mobile to rogers

Rogers and Shaw are coming together to bring you the latest 5G and fibre network technology. Until then, check out our FAQs below. Shaw and Rogers are coming together.

I am new to Rogers and after 7 days of talking with people I am baffled and shocked by Rogers. Like others reporting here, what we agreed to on the phone was followed up by an agreement that reflected nothing that we discussed. Rogers was unable to get its technology to work for wifi calling and tried to up-sell us to a Rogers phone. I spoke to managers. One bullied us until were were quite upset and refused to listen, and another claimed Rogers was an independent company with its own plans and conditions, and Rogers is under no obligation to offer Shaw customers plans similar to those they had with Shaw. She went on to say if we don't like the conditions go elsewhere. So the deal on the Shaw site seems to no longer apply.

Switch from shaw mobile to rogers

Phone number migration from Shaw to Roger was not successful! I called Rogers more that 5 times since September and they told me and it was never done! The temporary number they assigned me stopped working , and the old number is also not working!!! How is this acceptable!???? I need a working phone number!! Falling out of number porting can be bothersome; we wish the migration could have been more pleasant. To address this issue and expedite the resolution, I recommend contacting our Ambassadors team dedicated support via chat. Please remain in touch with this team until porting is completed. We appreciate your patience and understanding as we work towards resolving this matter for you. Update : Sandi from Rogers just helped me and the phone number is finally working. Hello Harwinder ,.

We switch from shaw mobile to rogers certainly have a look into your account to check to see if there has been a tracking number generated at this time. In both cases, as soon as I saw the Shaw cancellation mail, I put the Rogers SIM in, dialledand was happy to find my original phone number was already active. Go to rogers.

I have spent more than 3 hours in total on the phone with Rogers techs to try to move 3 plans from Shaw to Rogers. The people I have spoken to are all lovely, but they are all new which is perhaps why I have had nothing but problems. The first person warned me to take notes while she was giving me new temporary phone numbers. She also spelled my name a couple of different ways and somehow created 2 accounts under my name. Thinking that I could just port my old number over using the online MyRogers site, I started the process which closed my Shaw account. When I finally found someone who didn't just try to connect me to a different department which resulted in being disconnected , she stuck with me and figured things out only to determine that 1 of the 3 SIM cards sent to me and the one assigned to the number I had actually ported over and had thus disconnected with Shaw!

Rogers and Shaw are coming together to bring you the latest 5G and fibre network technology. Until then, check out our FAQs below. Shaw and Rogers are coming together. Learn more about Rogers and Shaw are coming together to continue expanding connectivity, supporting local communities and bringing you the latest 5G and fibre network technology. Yes, Shaw and Rogers came together in April Together we are investing in Western Canada to deliver more choice, connectivity and innovation.

Switch from shaw mobile to rogers

Before Shaw sold off Freedom Mobile to Quebecor , the parent of Videotron, the company offered a wireless service known as Shaw Mobile that leveraged the Freedom Mobile wireless network. Shaw Mobile was exclusive to Shaw customers on internet plans, with eligible plans getting up to 6 free talk and text lines, which were great for kids. Starting April 4, , Shaw Mobile has ceased accepting new sign-ups, additional lines, or hardware upgrades due to their merger with Rogers. Rogers says it has committed to reaching out to customers directly in the coming months to facilitate a seamless transition. Rogers says it will be maintaining existing pricing for Shaw Mobile customers in BC and Alberta for five years from April 4, In the meantime, Shaw Mobile customers can continue using their existing service without any immediate changes. Wait for special offers from Rogers or stick to your existing plan?

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Rogers has provided incorrect information. This is most certainly not the type of experience we want you to be having. That was the last hangup on me as she tried to talk to someone on the transition team so she said. It sounds as if they are treating us as new customers who have been given special incentives. Quote each mobile phone number to sign up for your Rogers plan for all lines. If you choose to visit a Retail store, please bring your latest Shaw Mobile bill to help our team set you up on the right plan. Post Reply. After December 21, we may be able to recover your number on the Rogers network. On language, they keep using the word migration and yet a Rogers' manager said: " Rogers made no commitment to integrate Shaw customers into Rogers with the same service at the same cost. Post Reply. Bandito join How are we to know that "A hard credit check is required only for those customers who migrate early voluntarily.

I am new to Rogers and after 7 days of talking with people I am baffled and shocked by Rogers. Like others reporting here, what we agreed to on the phone was followed up by an agreement that reflected nothing that we discussed.

Therefore, don't hesitate to let us know if you require further assistance. Good day Mohamad4 , Welcome to Rogers! Please help me my no is not working after port. I've been on hold with that line for over 1. She went on to say if we don't like the conditions go elsewhere. We can certainly send feedback with regards to your experience. In response to Harwinder Look for an email from Shaw confirming cancellation. Turn on suggestions. If you have a remaining MyTab balance for any devices financed through Shaw Mobile, we are working on a solution to transfer the amount to your Rogers account to continue monthly payments.