Surface charger not working

Do you own a Surface Pro?

Microsoft Surface Pro is a professional hybrid tablet with optional removable keyboard accessories and an optional stylus pen. What causes the Surface Pro charger not working issue? After analyzing extensive user reports, we find the issue is often related to the charger itself, including the damaged cable, USB ports, power supply, and charger connector. In addition, the corrupted battery driver and a temporary glitch can trigger the issue. Here are 7 effective solutions to the Surface charger not working issue.

Surface charger not working

Jump to a Section. When a Surface Pro is not charging, it can manifest in a few different ways. The LED indicator light on the power supply will usually flash or remain dark, and the battery in the Surface Pro will lose charge during use until it eventually shuts down and won't turn on again. While this troubleshooting procedure is specific to Surface Pro, it will also work for other products like the Surface Laptop, which uses the same charger style. The most common causes of a Surface Pro not charging all involve the power supply. The power supply may be bad, the connector may have damage, or the connector may not be seated properly. This problem can also occur when the outlet or surge protector that the power supply plugs into doesn't have power, and it's also possible for some Surface Pro battery settings to prevent charging. To fix a Surface Pro that won't charge, inspect the power supply, try different power strips or outlets, and clean components if they are dirty. In rarer circumstances, you may need to adjust your Surface Pro battery settings or even replace a bad or outdated driver. To fix it so that your Surface Pro starts charging again, use this troubleshooting procedure:. Check the LED light on your Surface charger.

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Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. June 23rd, We understand how frustrating that can be. You may even think your tablet is broken and that you need to buy a new one. Don't worry, though.

Ask a new question. Charger not charging Surface, have tried multiple sockets. Light not appearing when plugged in to Surface. I have tried using the repair request multiple times, however I am getting error codes every time so I need another solution. Thank you for posting your inquiry here in Microsoft Community, MattMorris9. I'm sorry to hear about the charging issue on your Surface. In this case, please reach out to the Customer Support to assist you with the charger replacement, t ry the methods below to reach out the Customer Support:. Note: Before doing the methods below, please make sure to sign-in your Personal Microsoft Account. On Describe your issue space, type Talk to an expert then click Get Help.

Surface charger not working

After your Surface turns on, you may have a problem with your battery or with Windows recognizing your battery. For example, you might experience one of the following issues:. Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply.

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Incorrect instructions. Windows 11 Windows Surface Devices Surface More Thank you for your feedback! Blinking or flashing white Poor connection, or bad charger. Disconnect your Surface Pro from the power supply, unplug any devices you might have plugged into the USB port, and wait at least 10 seconds. Internal signs of battery age or failure could include leaking or lumpy battery cells. All Time: If the light is solid white, that means the charger is working. You should check them out! Self-repair If you're technically experienced and have the right tools, Microsoft has a select range of replaceable components and service guides that enable you to perform the repairs.

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March 2, Dishank Sharma. Need more help? If you see a buildup of dust and debris, this could be your problem. Check the light on the charger. Wet a cotton swab in rubbing alcohol. If the light continues to flash, follow the steps below. Select Search on the taskbar, enter device manager , and then select Device Manager from the list of results. If the contacts are dirty, clean them with a lint-free cloth and check to see if the Surface Pro charges. See Surface power supplies and charging requirements for more info. Check the charging block for your Surface Pro If your charging cable is working, you may have a problem with your charging block also known as the power adapter. For over 20 years, we've protected the devices you rely on most. For example, you might experience one of the following issues:.