Opodo reviews uk

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile, opodo reviews uk. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Opodo has 1.

Opodo's management after the car hire company was even more appalling! I booked car hire via Opodo in Turkey. A car hire company called DMR. All paid up front and was suppose to have Euro blocked on the card as per Opodo documentation for hire on arrival. The company tried charging me Euro then settled at Euro. Rather then blocking the amount, they charged it to my card resulting in transaction charges, contrary to the contract signed by Opodo.

Opodo reviews uk

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The British company Opodo, bought by 'Europe's biggest online travel agent' eDreams in , has left the Atol scheme. It says it has moved its base to Spain, where its sister company eDreams has its headquarters. All companies that sell package holidays with flights to UK customers are obliged to offer financial protection, but those based in Europe have to use a scheme based in their home country. They are not allowed to use Atol. Find more unbiased advice on travel and coronavirus, award-winning investigations and legal advice on holiday refunds and cancelled flights with Which? Travel reported earlier this summer that Opodo was selling exactly the same holidays as eDreams - but at that point those provided by Opodo were Atol protected, while eDreams weren't. The Atol scheme protects holidaymakers in the event of travel companies going into liquidation. If you have an Atol certificate you'll get your money back if the firm fails before the holiday takes place, and you'll be repatriated by the Civil Aviation Authority CAA if the firm fails while you're abroad. Financial protection is more important than ever in the current climate. According to the CAA, travel companies did not renew their Atol licence this autumn. While some simply have no plans to sell package holidays in the next six months, many have gone bust - including STA Travel and other big names. The CAA has also warned that it may not repatriate customers who book holidays with companies that don't have Atol protection.

Dont use them. Their customer service personnel are trained to be so polite and respectful but at the end of the opodo reviews uk they have no authority, no power and if I ask to speak to a senior it is like asking to speak to the king or something. I cannot make the connection in Heathrow now for next weeks flight to USA.

Opodo has a rating of 1. Reviewers complaining about Opodo most frequently mention customer service, credit card, and return flight problems. Opodo ranks rd among Car Rental sites. This company does not typically respond to reviews. After my complains Opodo helpdesk reached me and annual fee was returned back to my bank.

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The platform fell well short of Which? While most competitive in our price checks, the site garnered just two stars out of five in the value-for-money category. Opodo also scored just one out of five for its customer service. However, no sites, not even top-of-the-table Expedia, were rated favourably in the customer service category, with the highest rating across all sites just two stars. Members scored flight booking sites across various other categories, too, including how well each website functions and how transparent it is with fees. But to determine the best overall, we asked customers to tell us how satisfied they were with their experience and how likely they were to recommend it - which secured Expedia the top spot. Alongside our survey, we checked 30 different fares across flight booking sites - where you pay for the flight on the site directly - and comparison sites - which trawl the web and aggregate prices but ultimately send you to an airline or booking site to make the final transaction.

Opodo reviews uk

Opodo has a rating of 1. Reviewers complaining about Opodo most frequently mention customer service, credit card, and return flight problems. Opodo ranks rd among Car Rental sites. This company does not typically respond to reviews. After my complains Opodo helpdesk reached me and annual fee was returned back to my bank. I had bad experience confirms that I would never try Opodo again. I accidentally signed up for Prime membership in January , and despite my attempts to cancel it shortly after, the payment went through and couldn't be refunded due to the day limit.

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Kind Regards, Amy - Customer Care. To my surprise, this was untrue and after another call to complain, I've been told that these baggage won't be added at all as there is some sort of issues with the airline. For more information read Blog article. It is possible for travel agents to choose to pay in to the Atol scheme for flights, Trailfinders have told us that they do but most agents do not. Which i feel bad about in hindsight. After that i waited for a Updated by user Aug 24, Not good enough, I have gone back on their website and it is still stating that its available. They're crooks! Reviewers complaining about Opodo most frequently mention customer service, credit card, and return flight problems.

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I am the author of review and would like to remove it. Follow Kilmany H. Someone called Nahed kept telling me it was related to extra insurance which is not refundable clearly it was not! Sep 08, I travel with Opodo, makes everything easier than ever Opodo really makes the travel so simplistic. It took me 1 and a half hours to call them three times. Thank you for your feedback. Money was taken from my account when I didn't make any bookings on the day and I am wondering why money was just taken from account without my knowledge and I would please like an explanation as soon as possible please thank you. Please do NOT book anything with them. Follow Nagwa E. A car hire company called DMR.