Genius bar apple

Need tech support? Get personalized help at a reserved time.

When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. So the next time something goes wrong with your Apple gear, keep his tips in mind:. The person or people on point are typically positioned by the doors, have an iPad in their hands, and have their heads up as they look around for customers to help. Make an appointment. By not having to sit, wait, and watch others get helped ahead of you, it helps to alleviate a major frustration of getting tech support—all the time it can take. Always back up your data.

Genius bar apple

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport. There are many service providers that Apple trusts with support. Bring your device to one near you. Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. Most Apple products are eligible for mail-in service.

It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. Create profiles for personalised advertising. Measure content performance.

To start the conversation again, simply ask a new question. Posted on Feb 19, AM. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. You also have the choice to call the store in question and make your appointment over the phone. Page content loaded. Feb 19, AM in response to twowiseguysmom.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices.

Genius bar apple

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.

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Everybody has the boyfriend, the cousin or the uncle who knows everything about computers. If you don't see these options, you may need to go back a few steps and select another support topic that ends with these options. Apple tech problems? The Genius Bar allows for a very limited number of walk-ins each day, and if you arrive without an appointment, you might need to wait quite a while to be seen — or turned away entirely. What is the Apple Genius Bar? To start the conversation again, simply ask a new question. Tech support station for Apple retail stores. Show more Less. Alternatively, if you have the Apple Store app, pull up your appointment details and select Cancel Reservation. Sign up. Article Talk.

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Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. The Genius Bar is for tech support only. Copy Link. If you don't already have it installed, you need to download Apple Support from the App Store first. Make an appointment. Get your questions answered by an expert via phone, chat, email, or even Twitter. Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. To make an appointment, scroll down and tap Get hardware help , and sign in with your Apple ID. Contents move to sidebar hide. Get real-time assistance from an Apple expert right on your computer or mobile device. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app.