Direct.playstation.com

You can pre-order some products on direct.

Please note, tracking details may take up to 48 hours to display after an order has been shipped. You can cancel your order within 30 minutes of placing it to prevent it from being processed and shipped. Find out when your direct. Please follow these steps:. Check your order status to confirm the items for each shipment. Orders may have multiple shipments and items.

Direct.playstation.com

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy. Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within business days after processing the return. Contact our support specialists for help with your direct. Support Home. Return an order placed on direct. How to return or replace an order placed on direct. Set up a return or replacement Returns policy Return and replace times Look up a return Print a return label Warranty information Troubleshoting. How to arrange a return or replacement for a direct. Find the order in question and select Return. Select the items you want to return, the type of return refund versus replacement , and the reason for the return.

Learn when you direct.playstation.com be charged for your pre-order. Learn about our hardware by visiting our support pages.

Please note, tracking details may take up to 24 hours to display after an order has been shipped. See our Shipping FAQ for details. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Please note, the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Shipments receive updates at various points between pickup and delivery. Contact our support specialists for help with your direct. Support Home.

Free Standard Delivery on all orders. Conditions apply. Learn more. The PlayStation Experience. Discover even more reasons to shop with us. Play now, split in 4 interest-free payments with Klarna.

Direct.playstation.com

Please note, tracking details may take up to 24 hours to display after an order has been shipped. Find out when your direct. Please follow these steps:. Check your order status to confirm the items for each shipment. Orders may have multiple shipments and items.

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Select Redeem code. Return policy. Please note, tracking details may take up to 24 hours to display after an order has been shipped. You can. Multiple purchases View pre-order details. Find the order in question and select Return. Add it to your cart and complete the purchase. Select Cancel. Find your order tracking details through order look up or sign in to direct. Please have your order number ready. How to cancel an order on direct.

Find out how to manage your PS Direct shipping and payment information. If you have an active pre-order, you can modify the shipping address associated with your pre-order anytime up to 7 days prior to the listed release date of the product.

Add it to your cart and complete the purchase. Look up the order you created the return for and click Print Return Label. Go to the order details page to find your carrier. Once your order has shipped, we'll email you the tracking number of our delivery carrier. Please note, the replacement option will not be available if the product is out of stock. Preparing to Ship The order is being prepared to ship. Find out when your direct. How to edit payment information on direct. Pre-orders help Pre-order on PS Direct. What went wrong? Delivery updates Return or replace Hold a package Delivery troubleshooting. Select your order and select Track Return. Contact PlayStation Support. Contact PlayStation Support. Please double-check the shipping package and inside the product box es.