Citizen advice bureau in bolton

The advice we give is free, confidential, impartial and independent — and we always have your best interests in mind.

Please leave a review for this service. Please tell us about any information in this record that appears to be incorrect or out of date. Your feedback will be reviewed by the Bury Directory team. We have highly trained, professional, and experienced advisors assisted by trained volunteers available to help you with any issue you may be facing. We have specialist advisers in the following areas:. But, if your issue falls outside of these areas then not to worry, we can still help you with your issue as we work with a number of other partners and have access to the Citizens Advice unique information system to provide help and support to the people that need it on a range of different issues.

Citizen advice bureau in bolton

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We are a busy, client focused and dynamic service with a track record of delivering high quality advice. Our Welfare Benefits team provide a professional welfare benefits advice service, which enables clients to understand their entitlement to welfare benefits, eligibility criteria and provide assistance with applications. Working as part of our welfare benefits team, you will provide client support over the phone, via webchat, email and face to face. To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support. You will liaise with contacts within the DWP to find resolutions for escalated issues and you will understand the importance of security and data protection to ensure all data is protected in line with GDPR legislation. You will have a good standard of numeracy to perform benefit check calculations to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.

Citizen advice bureau in bolton

The advice we give is free, confidential, impartial and independent — and we always have your best interests in mind. As part of the Citizens Advice network, we have access to a unique and up to date information system enabling us to give advice on nearly all issues. What you can expect when you attend drop-in:. The team at reception will greet you. You will be asked to complete a form, briefly explaining why you have attended. Due to confidentiality, we do not call names out in the waiting area.

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We have highly trained, professional, and experienced advisors assisted by trained volunteers available to help you with any issue you may be facing. Report Incorrect Information Please tell us about any information in this record that appears to be incorrect or out of date. Links for information Website:. Explain what you need to do next. We will ask you questions, so we know how to support you fully. Photograph taken by Maurice Clegg. Visit us on Facebook Visit us on Twitter. But, if your issue falls outside of these areas then not to worry, we can still help you with your issue as we work with a number of other partners and have access to the Citizens Advice unique information system to provide help and support to the people that need it on a range of different issues. Last updated 8th February Both our Bury and Bolton offices will not be open on Wednesdays or Fridays for the entirety of February and March The team will: Interview you to find out about your problem. Advice in Bury Charity Network. The advice we give is free, confidential, impartial and independent — and we always have your best interests in mind. Interview you to find out about your problem. Alternatively our national advice line service can be reached on

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Links for information. Share Facebook. Cancel Send. Interview you to find out about your problem. But, if your issue falls outside of these areas then not to worry, we can still help you with your issue as we work with a number of other partners and have access to the Citizens Advice unique information system to provide help and support to the people that need it on a range of different issues. Advisers do not tell you what to do. We will ask you questions, so we know how to support you fully. Visit us on Facebook Visit us on Twitter. Telephone Number Report Incorrect Information Please tell us about any information in this record that appears to be incorrect or out of date. Alternatively, attend our drop-in service currently in Bolton every Thurs 10am - 3pm.