Apple genius bar appointment

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Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person.

Apple genius bar appointment

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. You'll now see a list of your nearest Apple Stores with a Genius Bar. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. Once you've found your preferred store, tap the store's name to continue. On this page, you can choose your preferred appointment time and date , before tapping Reserve to confirm your appointment. Enter your phone number if you'd like to receive confirmation and updates by text.

There is no need to bring a receipt as they will determine your warranty status from the phone's serial number. User profile for user: Leisa13 Leisa

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. There are many service providers that Apple trusts with support. Bring your device to one near you.

Apple genius bar appointment

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products. Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.

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Mar 30, PM in response to ChrisJ Nowhere did I imply that they did. Thanks for letting us know! You can call us immediately or at your convenience, or you can schedule a time for us to call you. You should upgrade or use an alternative browser. Sign in. New posts. You definitely need an appt. The details of the appointment are listed there. Redeem now. Follow the instructions and sign in using your Apple ID. After you make your appointment, you'll receive an email with your reservation details. Shrink macrumors G3. User level: Level 1.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email.

I cannot get my photos 16, off the phone to put onto a hard drive. Create profiles for personalised advertising. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. Go to "Bring it in for Repair". If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. Wales vs Italy live stream: How to watch Six Nations online. Get your questions answered by an expert via phone, chat, email, or even Twitter. Or can you just walk in typically? Genius Bar appointment? Can you go step-by-step.