Ace rental car

Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. A link has directed you to this review. Its location on this page may change next time you visit. The encounter left me utterly dismayed and disappointed in the level of professionalism displayed by one of their employees.

Ace rental car

Robert Sorensen and Ken Osterand, native Chicagoans and lifelong friends, first ventured into business together by opening two car washes in Indianapolis W. Washington St. In , in order to meet the demand for car rental from the surrounding neighborhoods, the two men added 10 Volkswagens to their business, operating under the Airways Rent A Car brand until early Later that year, with an interest in expanding their operations to the Indianapolis International Airport , Sorensen, Osterand and nine other Airways Rent A Car operators, broke away from the Airways system and co-founded the now defunct American International AI Rent a Car franchise system. Osterand retired in , leaving Sorensen the sole owner, and by , his operations had grown to several locations throughout Indiana and the Chicago area. It was in that year, after several years of experimentation and dissatisfaction with the system, that Sorensen finally broke off from AI and launched the ACE Rent A Car brand. This level of brand exposure helped lay the foundation for the launch of ACE's licensee network that same year. Following Sorensen's death in , his nephew Richard Radzis and long-time employee, Charlie Mullen, took over as primary owners. Over the next 19 years, Radzis and Mullen expanded the footprint of their 3, vehicle business into Arizona, Minnesota and Texas, before selling their rental operations to Avis Budget Group in , while still retaining ownership of the ACE Rent A Car brand, licensee system and proprietary software. As of , the ACE Rent A Car brand had more than licensed locations in over 56 countries, and is the largest system of independent rental car operators in the world. In , ACE was ranked highest in customer satisfaction in the J. Power Customer Service Champions across twenty service industries. Though consumer experience ratings may have been high in the past, recent history shows that ACE is the focus of many customer complaints. This is evidenced by consistently poor ratings on popular review sites:. YELP : 1.

Seems they will not honor basic insurance from your own policy. Negative star rating for ACE and Priceline both!

Free to use There are no hidden charges or fees. Filter your deals Filter by car type, brand and more. Instantly customise your results. Book with flexibility Use our "free cancellation" filter for maximum flexibility at no extra cost. At some Ace rental locations, drivers need to be 25 years old in order to rent a car.

Australia offers a lot to explore. With our customized one-way service, traveling from point A to point B is cheap. Car rental throughout Australia is available at budget-friendly prices because we have a network of branches across the country. Pick up your car in Brisbane and drop it off in Sydney. Or pick up in Melbourne and drop off in Adelaide. With branches near major International Airports as well as all major tourist destinations throughout Australia , car hire is as convenient as it is affordable. Super Saver Mystery Vehicle — a mix of makes and models, may vary in availability and features such as passenger seating, luggage capacity, equipment and mileage and if you are on a tight budget and looking for a cheap rental car they are the perfect choice.

Ace rental car

Free to use There are no hidden charges or fees. Filter your deals Filter by car type, brand and more. Instantly customise your results.

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Read Edit View history. Felt horrible during my entire vacation because I felt totally scammed. Salesman was pretty rude as well. Please clarify Drop-off instructions with Car Provider upon Pick-up. By selecting "Agree and continue", you agree to DiscoverCars. You have successfully subscribed to our newsletter! It took four times each of waiting minutes to reach someone. American car rental company. I was issued a receipt with no mentioning of any damage. Cons: We liked absolutely nothing about this experience. Cons: No instruction on the use of the features, which were unfamiliar. Pros: Hidden fees not included in the price on the website. Pros: Free upgrade since they were out of small cars. Other suppliers in Orlando scored. Following Sorensen's death in , his nephew Richard Radzis and long-time employee, Charlie Mullen, took over as primary owners.

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

You can pick up your car at the Orlando Airport in Orlando, and arrange to drop it off a different city throughout Florida, such as Jacksonville to the north, Fort Lauderdale or Miami to the south, or even Tampa to the southwest. I thought I would get an older or a smaller car but instead they offered me a pick-up truck with only two seats. Too many taxes and fees make it look like you are trying to hide something. We are contesting the charge. Optional extras and services. Time spent picking up the car. Had to return it the next day. Car was filthy and literally on the exterior and avg on interior. This experience has left a lasting impression on me, and I urge the management team at Ace Rental Company to address this issue promptly. The car was great. Upon returning the car, the agent that was doing the returns was taking forever. The driver was notably rude and seemed to have a limited understanding of English, which made communication frustratingly difficult. Cons: Many, many, hidden fees not included in the discovercars price. Return car in same location.