Your computer trusted platform module has malfunctioned

March 11, Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process.

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password. If this error persists, contact your system administrator with the error code It affects Outlook login only. So, you need to check if your TPM is working properly. If not, you can back up your data and clear TPM. Step 1.

Your computer trusted platform module has malfunctioned

Most of you might not know what the Trusted Platform Module is. Developed for improving security, TPM is a microchip embedded within the motherboard. It is designed to focus on security-related features, which include storing data. The TPM holds vital information such as confidential certificates, passwords, and encryption keys. The current version of TPM 2. While it provides the respective services, there is a prevailing threat of malfunctioning. What to do if you observe the "Outlook Trusted Platform Module has malfunctioned? Now let's read this article to get the solutions. Before we lead into the solutions to TPM malfunctioning, there are things to consider. TPM, consequently, features multiple error codes and exists in various forms. As we are to teach you the TPM malfunctioning errors, we shall list them.

Developed for improving security, TPM is a microchip embedded within the motherboard.

You receive the following error, "Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with error code " after a system board replacement. You may receive an Outlook error that is labeled after a system board replacement. The error verbiage is "Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with error code " Figure 1. Figure 1.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Note Some of these troubleshooting methods can only be performed by a Microsoft admin. For manual steps or more information, see Reset Microsoft Apps for enterprise activation state. Temporarily disable your antivirus software. Contact your system administrator to find out if you are behind a proxy or firewall that is blocking this process. If so, you will also need to temporarily disable your proxy or firewall connection.

Your computer trusted platform module has malfunctioned

Ask a new question. Hello, I work as an IT in a construction company. Majority of our end-users have been receiving Microsoft trusted platform module has malfunctioned message Error: , Server message: Keyset does not exist. This seems to only happen on Windows All our company laptops are on the domain and signed in to their Microsoft work account.

Elemental release date on disney plus

Double-click Trusted Platform Module and select Uninstall device. Step 1. Copy and paste the following path into the top of the Registry Editor window and press Enter :. Once done with it, restart your computer to save all changes. As you access the respective option, click "Clear TPM" to execute the task. It would surely resolve all malfunctioning problems across the device. Disabling them using the following registry hack might fix it. View all page feedback. Select the work or school account you use to sign in to your Microsoft apps and select Disconnect. Select Restart to complete resetting the Office activation state. You can remove the credentials if you cannot access your Outlook due to the TPM errors. Back to Top. Open a Command Prompt window as an administrator. The system board change is causing the Office licensing and Outlook Exchange authentication to fail because the folder generated by those applications no longer matches the authentication tokens that are generated by the original Trusted Platform Module TPM chip. Thankfully, there are quite a few ways you can fix the TPM malfunctioning error.

TPMs have two modes, 1.

What to do if you observe the "Outlook Trusted Platform Module has malfunctioned? If this error persists, contact your system administrator with error code " after a system board replacement. Then reverse the changes you made and use your computer as you would. As we are to teach you the TPM malfunctioning errors, we shall list them. You have to proceed with the "Security processor details" option under the "Security processor" section. With an overview of the errors that explain the error type, a list of solutions was put in focus. Right-click the Ngc folder and select Properties. After entering it, an error pops up "Your computer's Trusted Platform Module has malfunctioned. Check for and install any new TPM updates. This post summarizes 3 simple ways to stop the features. Select the Security tab and click Advanced. That allows you to re-activate your Office apps with a fresh slate. You can remove the credentials if you cannot access your Outlook due to the TPM errors. Then, type tpm.