Xfinity power outage

Storms in your area could affect your Xfinity or Comcast Business services. Typically, during severe weather conditions, the two biggest impacts are commercial power outages and damage to our network. We work around the clock and use all our resources to restore services as quickly and xfinity power outage safely as possible.

Thursday, August 17th, PM. Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. Actual speeds will vary and are not guaranteed. Learn how to set up, activate and test your Storm-Ready WiFi signal in minutes using the Xfinity app. There is no monthly reoccurring charge. Restrictions apply.

Xfinity power outage

Monday, January 15th, PM. Xfinity needs to do better regarding updates to customers. This is not good enough!! We are just outside of Breckenridge CO. And the automated phone system is telling us 75 minutes to speak to a representative. Now looking for other service providers. We are sad to hear about the interruption in Breckenridge. If we may take a closer look into what is happening, send us a Direct Message with your full name and address. We look forward to your message. I have had a poor experience in the southern Portland area as well.

Restrictions apply.

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Storms in your area could affect your Xfinity or Comcast Business services. Typically, during severe weather conditions, the two biggest impacts are commercial power outages and damage to our network. We work around the clock and use all our resources to restore services as quickly and as safely as possible. Please visit Xfinity Response Center and Comcast Business Response Center for helpful resources and details on how your services could be impacted during a storm or severe weather. Proper planning in advance is essential — for our employees and for our customers. We do as much work as we can in advance to prepare for these events. To keep customers connected, we supplement work crews, bring in generators, and take other steps to ensure our systems, networks and operations centers are resilient.

Xfinity power outage

Saturday, May 8th, PM. My internet has been out all day. When will it be back and can I get a refund? We are offering a simplified one-time outage credit experience for qualified customers who report their service outage through the Xfinity Status Center in My Account. Have been impacted by a reported partial or complete network outage within the last 90 days. Note: My Account will verify that the customer experienced a network outage.

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A: If you are experiencing a loss of Xfinity services, please be aware this could be the result of a local power outage due to the storms since our network and your services require power to operate. Internet access was restored after power came back on for the neighborhood, after 3 days of being out. New to the Community? Now looking for other service providers. To confirm the compatibility of your current gateway, locate the number on the back of the device. Thank you for your continued patience. Please, mark a reply as the Accepted Answer. During a network or power outage, the Xfinity Storm-Ready device automatically switches to a backup 4G LTE cellular network to help keep your home online. Any update and ETA? WiFi extender mode? We are just outside of Breckenridge CO. Online massage on status page saying service is out.. Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

Xfinity outages were reported across the San Francisco Bay Area on Monday evening, leaving thousands of customers offline and disconnected. Xfinity users began reporting outages at around 9 p.

Our team can most definitely take a further look at this issue. Help extend your WiFi network and eliminate dead spots. I use two gateways on my home network for internet and voice service. Comcast is committed to keeping you connected, and our employees are working to protect our network and infrastructure by:. How much does Storm-Ready WiFi cost? What is the speed compared to regular internet service? Q: I have TV service, but it goes in and out and the picture quality is not as good as usual. Please, mark a reply as the Accepted Answer. A: First, you can try unplugging your Xfinity equipment from its power source, waiting 5 seconds, and plugging your equipment back into the power source. A: Even if your home has power, Comcast services can be disrupted for at least two reasons. To keep customers connected, we supplement work crews, bring in generators, and take other steps to ensure our systems, networks and operations centers are resilient. Xfinity Community Forum. See this for Comcast's current policy on lack up backup power to their centers:. How can I get my Xfinity services back up and running? You may notice some temporary service interruptions while our technicians work to get everything repaired.