Xfinity pixelation

Sunday, October 8th, AM. I received an email that we needed to swap out a box for an updated one xfinity pixelation continue our service.

Tuesday, November 22nd, AM. Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Troubleshoot by checking all connectors for corrosion and tightness, and by looking for damaged coax cable. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. Ask them to check the account setup and send a refresh signal to the box.

Xfinity pixelation

Saturday, September 2nd, PM. I have checked connections. Reset the boxes. Changed the HDMI cord. This is not in all channels but it is consuming more channels every day. Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Troubleshoot by checking all connectors for corrosion and tightness, and by looking for damaged coax cable. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. Ask them to check the account setup and send a refresh signal to the box. If they can't fix the problem remotely, insist they send a tech out to identify the cause and correct it. If the tech finds bad coax, splitters, amplifiers, or connections in your home even if Comcast originally supplied them you'll probably have to pay for the visit approx. We have checked connections, had a reset signal sent to the box multiple times and done everything possible via the call In system with Xfinity. For a short time everything worked perfectly which makes me question just how it could be an internal home issue. Also, it is the same thing on two televisions.

Turned out, water was somehow entering the cable lines running to the house causing the interference, xfinity pixelation. May I also ask if you are experiencing any error codes or messages? We appreciate you xfinity pixelation us know the steps you've attempted to try and resolve the issue.

Wednesday, August 11th, AM. This happens with both the picture and the sound. Any suggestions? Some other HD channels are experiencing this as well but it seems most are not. Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Troubleshoot by checking all connectors for corrosion and tightness, and by looking for damaged coax cable.

Tuesday, November 22nd, AM. Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Troubleshoot by checking all connectors for corrosion and tightness, and by looking for damaged coax cable. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. Ask them to check the account setup and send a refresh signal to the box. If they can't fix the problem remotely, insist they send a tech out to identify the cause and correct it. I'm sorry to hear that you are having pixelation problems. I apologize for the inconvenience this is causing. Can you please tell me what troubleshooting steps have you already completed?

Xfinity pixelation

Monday, December 4th, PM. I am getting pixelation on seemingly all channels and on all tv's in my house. An error message coded as XRE also appears. After that we might be okay for a second or minute or a day and we go through the same thing again. And of course it happens when we don't want it to! Any suggestions? Hello, Jdws Thank you for reaching out over Xfinity Forums for support, you have contacted the right place for assistance in regard to pixleation issues.

2020 nba conference finals

Stop telling customers it's an issue on their end. Modem swapped out. The tech it was a maintenance issue and someone should be out in a few days. Hi Vanessa, the tech is scheduled to come Mon Jan30 in the a. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. I've checked all the connections. At least an hour on chat with CS agent, no solution and it cut off without an appointment. I no longer work for Comcast. Please, mark a reply as the Accepted Answer. I would like to investigate further, and can look to reach out to our local area technician leadership for your area to have this looked into further. Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Have you had any issues since Monday night? I live in the Hockessin area and they did work here also.

Saturday, January 20th, PM. Since Oct I have had issues with pixelation like many other Xfinity customers. The problem is worse with sport broadcast.

I am an Official Xfinity Employee. What I have currently works for me, and I hope it will work for you, too. At least for boxes for both upstairs and down. I'm probably going to have to cut the comcast cord and go to ziply, etc. Xfinity Community Forum. It is NOT the box at all. RacetrackRick How did the appointment go? I tried calling to speak with someone, but that '"awesome" robot would not put me through. Thanks Comcast! Reboots don't do anything. Please include your name and address and I'll be happy to help. Never received the call and I still pixelate, mostly during peak hours.