Xbox store game refund

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Series S since they rely entirely xbox store game refund digital purchases. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game.

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds.

Xbox store game refund

Purchasing games digitally is becoming far more common, as it's very convenient. After all, who can be bothered to go to a store to get a game or order one online and wait for delivery? With digital games, you can make the purchase right from your console. The downside of this is how easy it is to make impulse buys. Thankfully, if you buy an Xbox game digitally and regret it, Microsoft does allow you to ask for a refund. This isn't clear initially, as there is no refund option on the Xbox dashboard itself. Yet, you can request one online. To do so, follow these instructions. As you probably expect, Microsoft has certain rules around returns and refunds. But there isn't a litany of them. In fact, there are only two:.

If eligible, you may be prompted to initiate a refund for your subscription. If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product, xbox store game refund.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in.

Games are a wonderful thing, but sometimes they fail to live up to expectations, or in some situations, are downright broken. To no surprise, you'll probably be looking to refund the game if you hit this wall, but unless you know what to do, it's not as simple as you may expect. To start, there are some important terms and conditions worth noting. As stated on the Xbox Support page, most purchases are not eligible for a refund after 14 days. There's been a few exceptions to this rule, with titles such as Cyberpunk , but for the most part, you have a day window. Another important bit of information to know is that submitting a request does not guarantee a refund, so while this guide will point you in the right direction, Xbox has every right to refuse your refund. Along with game and media purchases, you can also request an Xbox subscription refund. Thankfully, you can sort it all out via Xbox Support.

Xbox store game refund

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected. If the game or game purchase is broken and doesn't work, doesn't deliver what it promised, or simply doesn't appeal to the purchaser, Microsoft provides methods with which players can seek a refund or cancellation. Even the best Xbox games can be refunded if you have reason. Players may not always have these options available to them there are rules and requirements in place to prevent abuse , but players can often get refunds or easily cancel unwanted subscriptions straight from their Xbox console, or through their Microsoft Account online. Here's everything you need to know about requesting refunds for Xbox games, game purchases, and subscriptions. When investing in the expansive Xbox ecosystem, it's inevitable that mistakes will eventually be made. A product may be bought that doesn't work as planned or is genuinely broke like Cyberpunk on consoles at launch ; you may make a purchase and then realize you bought the wrong thing or made a mistake; a child or another Xbox user in your household may accidentally make a purchase from your account; and any other reason that would lead you to pursue a refund from Xbox and Microsoft. Microsoft makes the process of refunding Xbox games and game purchases easy, but that doesn't mean there aren't any restrictions on using the service. Here's what you need to know before requesting a refund for an Xbox purchase:.

Spray tan stevenage

Help with giving digital games as gifts. As you probably expect, Microsoft has certain rules around returns and refunds. For certain offers, additional terms may apply to your purchase. Prevent unauthorized purchases on Xbox consoles. When you request a refund, it may take 72 hours to process the request. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. Refunds are generally processed within 3—5 business days and are applied to the original payment option. I see an unexpected Xbox subscription charge on my bank statement. After all, who can be bothered to go to a store to get a game or order one online and wait for delivery? Things often go a lot faster when we know you. With digital games, you can make the purchase right from your console. Visit the links below to find out about refunds for other types of products:. Your refund request will then be sent away for review, and you should expect an answer within 72 hours. Related topics. Then, click on your Gamertag in the top right corner of the page, and hit 'my Microsoft account.

After all, no one should have to settle with buying a broken or unfinished gaming experience.

We provide digital game product refunds as part of a consistent and reliable buying experience. Thank you! If your refund request is successful, you can expect to see an email from Microsoft confirming this, and you will be able to see your refund being processed in your Microsoft account. This isn't clear initially, as there is no refund option on the Xbox dashboard itself. This takes you to the refund page where it gives you information about the process. And refunding purchases that you aren't satisfied with is certainly one of them. Discover Community. Digital Game Purchase Refund Terms. The price of my subscription changed. Purchasing games digitally is becoming far more common, as it's very convenient. To learn more, select Investigate a charge on any card you own here:. Was this information helpful? Open Order history Select the relevant item and choose Request a refund. Cancel your Xbox subscription on the web. Chat online or request a call if available.