Xbox marketplace refund

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied.

Home Home. Questions about a refund email? To check your purchases, see:. Request a refund for digital games. You made the purchase less than 24 hours ago. It might take a few hours for new purchases to appear in your list.

Xbox marketplace refund

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds. Help with giving digital games as gifts. Pre-order Xbox digital games in the Microsoft Store. Microsoft Store Terms of Sale. Statement of Values. We commit to clearly communicating our policies and making our processes simple and easy to understand. Your feedback helps us continually improve your gaming experience. Let us know the reason for the refund request so we can best improve. Refund Eligibility. We provide Digital Game Product refunds as part of a consistent and reliable buying experience. Most people pursuing a refund just want to solve a problem, but sometimes the system is abused.

Prevent unauthorized purchases on Xbox consoles.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited.

Xbox marketplace refund

Contribute to the Xbox forum! March 14, March 11, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help. Additional information on Game support can be found here: How do I get the right game support? January 12, Ask a new question.

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Home Home. Which retailers are trustworthy, according to Microsoft? Any additional feedback? However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally required. Microsoft training. Check out additional eligibility details, guidelines, and resources below. Microsoft Store Terms of Sale. Refunds are generally processed within 3—5 business days and are applied to the original payment option. If everything is correct, select Submit. You can cancel your Xbox subscription online at account. When a refund has been approved, Microsoft will return the money in a few business days on the same payment method that was used to purchase the game in the first place. Payment options and updates. Solicitation is any use of the Xbox network for commercial purposes, including buying, selling, or trading services and content that violate the Microsoft Services Agreement and Community Standards for Xbox.

Contribute to the Xbox forum! March 14, March 11,

We provide digital game product refunds as part of a consistent and reliable buying experience. There are often limits on the number and type of refunds allowed and the monetary compensation that we can provide to each purchaser in a given year. Help with an unexpected charge. Prevent unauthorized purchases on Xbox consoles. Developers have made amazing games and content for the Xbox network. By pressing submit, your feedback will be used to improve Microsoft products and services. Contact us. Microsoft Tech Community. Payment options and updates. As the sender, you can return the gifted item for a refund. Sign In. You can check the status of your return or exchange on your Microsoft account Order history page.