Why is my fitbit not syncing

Fitbit 's wearables work with both Android and iOS, but there are times when a Fitbit might fail to sync with a connected device. This is a fairly common issue, and one that can be annoying when users want to check stats like calories burnedworkouts, and more on the app.

Fortunately, there are some fixes you can implement to get your Fitbit syncing again with your smartphone. However, you can use these steps to fix syncing issues with newer Fitbit models. Before moving to the specific troubleshooting steps for your iPhone or Android device, here are a few essential things you can try:. Your Fitbit syncs data via Bluetooth to your smartphone. You can check when your Fitbit last synced to give you an indication of when the problem may have started. However, you can force a manual sync to prod the app to start syncing. Whether you bought your Fitbit tracker new or used, you may or may not have the Fitbit app installed on your device.

Why is my fitbit not syncing

Anyone else having this problem? My Fitbit was syncing just fine a couple of weeks ago. So I updated my phone thinking that was it but no. It literally worked two weeks ago. Go to the Best Answer. People are mentioning they are having issues but unless we know what type of phone, the best we can do is send you to the help docs. It simply adds more problems to a tracker that isn't syncing. If the tracker has not been removed, we can concentrate on the sync issue. The app knows what tracker it is looking for. Once removed, we still need to fix the sync issue, then we can tell the app what tracker we want on our account. I'm not sure if Fitbit is able to attach the tracker back to the account, but that would be the best course. Hello Rich; thanks for the message. I'm running a Motorola G5s, with the OS 8. The charge 3 was fully charge this morning, but upon disconnecting it from the charger the display failed to work, and when I pressed the button the device started vibrating and wouldn't stop.

To fix this, simply turn on Bluetooth on your phone and try to sync again. As a final option, users can try uninstalling the Fitbit device from their smartphone.

Fitbit trackers and smartwatches are designed to be worn all day and night, but they need to be regularly synced with the Fitbit app to save your data. If your device isn't syncing with the app, you won't be able to see your progress or log any data. If you're frustrated and wondering, "Why is my Fitbit not syncing with my iPhone or Android," take a look at some of the most common reasons why your Fitbit won't sync and how you can fix it. The first thing you should do if your Fitbit won't sync is to check the Bluetooth connection between your phone and your Fitbit device. To sync your device with the Fitbit app, you need to have Bluetooth turned on and be within range of your phone. If you're not sure if your Fitbit is connected, open the Fitbit app and tap on the Today tab.

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working? That happens more often than expected, especially considering how often fitness trackers get used daily. Here are some of the most common Fitbit problems and how to fix them.

Why is my fitbit not syncing

Affiliate links on Android Authority may earn us a commission. Learn more. Even in an era of Apple Watches, Pixel Watches, and Garmin devices, Fitbits remain synonymous with fitness tracking for many people. The short version is that something is probably disrupting the connection between your Fitbit and your phone. It could be a problem with Bluetooth, but it could also be a software issue, such as the Fitbit app failing to fetch data automatically. It might also be that you have multiple devices trying to sync with your tracker. There could be Bluetooth range or interference issues, either of which you may be able to mitigate by bringing your Fitbit closer to your phone, preferably within a few feet. It might also be that your phone or Fitbit is slow, in which case it could stand a restart or update. You probably have the wrong time zone set in the Fitbit app. Disable any automatic options, then pick your time zone manually.

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Hope to see you around. You can use the Fitbit app or Fitbit dashboard online to update your Fitbit device. Click the Start button, then Settings which is shaped like a gear. Make sure Bluetooth is turned on and that your Fitbit is paired with and connected to your Mac. Meanwhile, we're out of luck, I betcha. He writes about Windows 10, Xbox One, and cryptocurrency. Then, tap Factory Reset. I have a Samsung Galaxy 7 and it is on Version Source: Fitbit. This should fix the problem most of the time.

If your Fitbit won't sync and you can't see your latest data in the Fitbit app, then we have you covered.

Fitbit Keeps Failing to Sync? Please try the following:. This is because it essentially resets the connection between your phone and your Fitbit. Dave Johnson. Readers like you help support MUO. To fix it when your Fitbit won't turn on , try cleaning the device, and ensure it's fully charged. If you're trying to sync a Fitbit tracker, this can hinder Bluetooth connectivity and prevent it from syncing. Showing results for. While Fitbit trackers have a long battery life, these devices need recharging every day or so. Turn on suggestions. For example, if your Fitbit Versa 2 won't sync, press and hold the back and bottom buttons for 10 seconds; release once you see the Fitbit logo appear on the screen. There is nothing mentioned about using the Bluetooth of the phone. Glad to know that you're being sent a replacement. In response to iangmunt. Make sure your Fitbit is connected to the Android via Bluetooth.