Where can i find my telephone banking security number

We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen.

A quick call is often all it takes to settle a wide variety of issues you may encounter with your everyday banking. With telephone banking, you can:. We also offer a 24 hour automated service which allows you to check your balance, make payments and transfer money. To set up a telephone banking security number or for any other general queries, please call us on:. You'll just need to repeat that short, simple phrase.

Where can i find my telephone banking security number

You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. The quickest and easiest way to register for our digital banking is by downloading our app. If you would prefer to register on a computer or laptop device select 'Register now' below. If you're locked out of mobile or online banking or have you forgotten your log on details, we can help. Our digital banking help tool will get you back online quickly and easily. By choosing a Digital Secure Key, this will give you full access to Online Banking as soon as you complete registration and log on. Once you've set up your new PIN to access the app, you'll be able to set up the app on 2 other devices. This will mean full access to the app and all its features across up to 3 devices. You can review these devices at any time, adding or removing as you like. If you don't have a compatible device or don't want a Digital Secure Key, you can order a Physical Secure Key for delivery when you register for Online Banking or collect one when you register in a branch. More information about secure keys. Alternatively, you can visit one of our branches where a member of staff will assist you. App Store is a service mark of Apple Inc.

Download Transcript Download Transcript This link will open in a new window. How do I sign up for Voice ID?

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You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. The quickest and easiest way to register for our digital banking is by downloading our app. If you would prefer to register on a computer or laptop device select 'Register now' below. If you're locked out of mobile or online banking or have you forgotten your log on details, we can help. Our digital banking help tool will get you back online quickly and easily. By choosing a Digital Secure Key, this will give you full access to Online Banking as soon as you complete registration and log on. Once you've set up your new PIN to access the app, you'll be able to set up the app on 2 other devices. This will mean full access to the app and all its features across up to 3 devices.

Where can i find my telephone banking security number

We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen. You'll just need to repeat that short, simple phrase. If you've forgotten your phone banking security number, you can reset it by calling One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Voice ID will still work when you are suffering from a general cold or sore throat. In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method. We may not be able to recognise your voice if the line is bad or it's noisy in the background.

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Manage your personal accounts easily and securely from your mobile phone. More information Setting up a Secure Key. Fraudsters and hackers may be able to steal or guess your security number, but they can't replicate your voice. You'll just need your voice to access your account safer - fraudsters and hackers may be able to steal or guess your security number, but they can't replicate your voice. This link will open in a new window. We'll just need to ensure we can get at least three strong recordings of you repeating the pass phrase. Scan the QR code to download. You won't need to remember your security number. Global Investment Centre Find out more. Call Mobile banking. You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. What if i don't have a Telephone Banking Security Number? It also means we can use it to help protect you further against fraud.

One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Voice ID will still work when you are suffering from a general cold or sore throat. In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method.

Get set up online. This will mean full access to the app and all its features across up to 3 devices. If that happens, we'll transfer you to an agent who will verify you by asking you some security questions. We'll just need to ensure we can get at least three strong recordings of you repeating the pass phrase. We also offer a 24 hour automated service which allows you to check your balance, make payments and transfer money. To set up a telephone banking security number or for any other general queries, please call us on:. Secure Key. It is what we use to verify you if you call us. We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen. However, you may find it easier to continue using your telephone banking security number. Planning tools Financial health check View All. Branch banking. Customer support Ways we can help Money Worries Frequently asked questions Individual Review Book your review today for a quick financial checkup. Ways to bank.