Viva aerobus reviews

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Customer rating from reviews. Write a Review Airline. Show 10 20 50 I lost hundreds of dollars due to rude and incompetent employees. My passport was reviewed at reception and I was told I could board my flight.

Viva aerobus reviews

Stay away from this crappy airline. Due to flight delay, I missed the connection flight and was put on a flight on the next day in the morning although there were flights on the same night. The airline sent a sms stating the delay was due to a technical problem. At the airport counter the personnel said it was instructed to say the delay was due to weather which was a sheer lie because other flights in the same direction and at the same time took place on time. They refused any reimbursement for the hotel that was paid for at the destination, no accommodation for the night, no food, not even WATER on plane!!! How sick is that! The personnel when confronting immediately lost the ability to speak English. This company has to get out of business with such attitude towards customers. Their shuttle service is the same crap. Better order Uber or taxi. Do yourself a favor and fly with another one, viva aerobus is not worth the money. They should pay you to fly with them. Rude customer service, delay all the time.

Flight status, cancellation and delay data provided by Flightstats. Steer clear.

These guys didn't let me board because of a tourist fee that i was not supposed to pay since i was just transiting through Cancun to go to my final destination of Vancouver. All this, for a tourist fee which i was not obliged to pay in the first place since i wasn't staying in Mexico, just transiting. I had to book an expensive flight the same day on my own and these guys didn't even bother refunding the ticket for their flight, which they made me miss for no reason. Pathetic, never would i travel with this low cost carrier. Lesson learnt.

Viva Aerobus is Certified as a 2-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Cabin staff service is functional at best and is lacking service quality in many areas. Airport service can be a poor feature, with service bordering on rude in many areas. The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice. Please note that your consent will be valid across all our subdomains. We respect your choices and are committed to providing you with a transparent and secure browsing experience. Certified Ratings.

Viva aerobus reviews

Customer rating from reviews. Write a Review Airline. Show 10 20 50 I lost hundreds of dollars due to rude and incompetent employees.

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My first time flying with Viva Aerobus we left with a 2. The next day, I was sent another email saying that my incoming flight was cancelled and that there were no other direct flights available on that day. Their insurance company tried to suggest it only applies when the airline cancels your flight - but in that case, you'd be entitled to a refund and you wouldn't need insurance! Find Flight Deals. Pros: Compre 2 vuelos viva light y no respetaron mis maletas ni el peso. Worse airline ever! They don't tell you anywhere that though they charge your credit card, they aren't willing to issue a refund to your credit card if you live in the U. It tested disgusting. Pagos flexibles y seguros. I get on the plane and one of the flight attendants is waiting for me to put my luggage in the top cabin.

They not allowed to bord flight, arguing that was cancelled the flight reservation. No chance to find and explain answers, very bad treated by Airline staff… At the end we buying a flight ticket with Aeromexico.

I bought 2 flights to go to Guadalajara for a funeral. View all Reviews. The voucher was set to expire on June 4. Any month. Pros: Speedness Cons: Check-in process and seats comfort. Otherwise you can use this tool to manage. Al final, los obligue a que me devolvieran mi dinero ya que no me subi al vuelo y me compre otro pasaje con otra aerolinea y pude pasar a Mexico para hacer mis tramites sin problemas : Nunca mas vuelvo a volar con Viva Aerobus. Tried several times to get help and only linked up with another customer on phone. Viva Paquetes. I say good riddance; stay in Mexico. We forward your request to the customer service team of Viva Aerobus, and they will call you back in 24 hours! Why would he think the property was left behind when the plane is almost done boarding.