Virgin media problems in my area

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I am coming here as a last resort as I am constantly having issues in my area. Constant area fault. Engineer appointment being cancelled because of area faults. Just in December alone there has been 2 flown blown outages with no TV broadband for 2 full days in two occasions. And now a new faults from 12th December which is marked as estimated repair date as 5th January. Or an area repair required. I hope someone from Virgin Media here is able to look at the issue for me.

Virgin media problems in my area

Is anyone having broadband problems in the RG21 area? It went down again this morning. We have had no problems at all before the scheduled works. Our broadband also went in the early hours of 2nd November. The fault line says no problems in the area although I have found that Virgin media are extremely slow at putting anything onto the fault line. Then later no TV problems anymore but when checking my broadband through my Virgin Media it states our home has connection issues and to check back in 23 hours. What is going on and why am I not getting a reliable broadband service that I pay for? Go to Answer. Hey Odin5 , Welcome back to the Community Forums and thanks for the post. Sorry to hear you have been having these issues with your broadband for the past couple of days, having checked into our system I can see that you are presently affected by a SNR outage which is estimated to be resolved for you on the 6th November at 6pm. If you can please bear with us till then. See where this Helpful Answer was posted. For the last week or so I have had the internet drop out intermittently for often off than on.

Beginning of December.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings.

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network.

Virgin media problems in my area

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!

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I have been with Virgin since the cables were laid but now with City Fibre now in my area I might now consider going somewhere else. The Gamer Lounge. Is Virgin Media down in my area? Is there something happening in my area for constant repairs? All rights reserved. Next, tap Check. Internet Explorer is no longer being supported. If you're located in another province, select it in the dropdown menu. I have called, WhatsApp, Tweeted and emailed numerous times and it still has not helped. Account - Cable. Security matters. Odin5 Dialled in. Help Virgin Media Service Status. This has now passed.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services.

Community Volt. How are VM okay with offering no support to customers and allowing constant faults occurring. Stats: 3. Accepted Solutions. I believe the new estimated fix time has been extended to 15th January. I am constantly being told the issue would be fixed and repaired. Stream from Virgin Media. You can find more about your broadband speed , how to improve your WiFi speed if you have Virgin Media internet problems, understand TV error codes, how to reset the TV box, and much more. From checking the connection and equipment everything appears to be within the levels and ranges we'd expect to see but looking at the speeds and drop outs these are far higher than expected. Now i get virgin messages from their app saying, "Sorry we cannot test right now". Because we cannot talk to real person We just get the runaround whether we use the Virgin's page or the phone via my mobile. All forum topics Previous topic Next topic. The fault line says no problems in the area although I have found that Virgin media are extremely slow at putting anything onto the fault line. Then later no TV problems anymore but when checking my broadband through my Virgin Media it states our home has connection issues and to check back in 23 hours.