Virgin media cancel contract number

We have decide to take up the offer to cancel without penalty before 31st Oct as on the letter we received from virgin. Open reach will install on Oct 4th and we are keeping our landline number. My virgin media cancel contract number is when should I cancel Virgin? I seemingly have to give one month notice so does my connection get cut off at the end of the month of notice or would they do it before?

But if you decide not to, you can change or cancel your package through one of the options below. This is stuff like saving important emails from your Virgin Media account, as it will be closed 90 days after you have been disconnected. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date we need this time for everything to be updated with any additional charges or credits once your account has been closed. Learn more about your final bill. The Virgin Media kit is part of the service we provide, so we may ask you to return it including remote controls and power cables.

Virgin media cancel contract number

This is ridiculous. If I go with another provider will they deal with the cancellation? A warm welcome and thanks for posting on our community forums. We're sorry to hear that you're having trouble trying to cancel your account with us. If you're call is cutting off before speaking to an agent, when you call do not enter any details when prompted, after a short period of time you will be presented with the main menu and an agent will answer shortly after. Please be aware this is not an immediate response team; however we will get back to you as quickly as possible. Can you no longer email your cancellation? Hi Sparky thanks for your reply here. It's not possible to email a cancellation unfortunately, but please see Jodi's post as she has highlighted all the methods to be able to cancel. Community FAQ Sign in. Community Volt. QuickStart, set up and connections. Networking and WiFi.

What the heck am I supposed to make of this make of this? Have screenshots to show two different errors, reloading after asking me to sign in when I already was and system error asking me to refresh and when I do nothing changes. A contract works both ways.

I have Asperger's which is a type of autism so for me doing it over the phone is very difficult to handle and would prefer it if I could do it online without having to physically talk to someone. Go to Answer. Just send a text with a description of cancellation to Your message will go into a queue and a representative will respond to you as soon as possible. See where this Helpful Answer was posted. I am sorry you are wanting to leave. Hypothetically, of course, VM can have no idea who is actually calling them, if your family member claims to be you and can provide all of the necessary information then they really have no option but to accept it.

When you buy through links on our site, we may earn an affiliate commission. How you cancel your Virgin Media service depends on whether you're moving to another provider. Find out about the cancellation process and about any exit fees that might apply. A different cancellation process applies for cancelling your Virgin Mobile service. Please select your new broadband provider from the dropdown menu below for step-by-step instructions on how to switch:. Switch from Virgin Media to a new broadband provider.

Virgin media cancel contract number

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QuickStart, set up and connections. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date we need this time for everything to be updated with any additional charges or credits once your account has been closed. See where this Helpful Answer was posted. I'm not a Very Insightful Person just a little bit, sometimes. OFCOM is interested in your difficult attempts to cancel. Alternatively, you can WhatsApp our support team on I internet bank! Kind regards Jodi. Community Volt. Search instead for. QuickStart, set up and connections.

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Connect with us on Twitter Connect with us on Facebook. Thank you Gareth, message sent with my account etc. Stay safe online. He said his call to customer services was cut off again after a two-hour wait when he was connected to an adviser. Community FAQ Sign in. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I want to cancel. Go to Answer. Broadband reviews. Go to solution. Manage Your Account.