Vidaxl reviews

Star rating. Online shopping » VidaXL. VidaXL started in as a reseller of goods from China.

Claim your listing for free to respond to reviews, update your profile and manage your listing. It's been almost a month and a half and I am still waiting for a refund. Every now and then, someone different answers saying « please hold while I'm checking with the relevant service ». And yesterday, I got an email mentioning some sort of delivery… I'm not even sure if it's about the item I ask a refund for. Nothing is making sense with this company.

Vidaxl reviews

Reviewers complaining about vidaXL US most frequently mention customer service, credit card, and full refund problems. Proactively asks for customer feedback. This company responds to reviews on average within 7 days. Shipping was super fast. After unpacking the biggest table had a detail on the wood finish but customer service took care of the matter. I must admit I wasn't expecting this much care for their customers. My issue was resolved fast and easy. This was my first purchase and after the pleasant exchange with their customer care Im sure I'll buy again with confidence. Overall the tables are great, love them and they seem to offer good quality for the price. Affordable and good looking furniture! They told me they would give me a full refund if I sent the defective item back. I shipped it back to them but then they asked me for my sensitive bank account information. Very suspicious and abnormal.

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Very easy to use. I don't understand why people are complaining, instructions are clear and easy. You don't have to have a big knowledge to work with this app. We could have expected this 1-star review since our conversation was already unpleasant right from the beginning. Inmiddels met verschillende applicaties gewerkt, maar deze toch wel eenvoudig en super in gebruik! Andere apps nemen de feed niet zo goed over als deze.

VidaXL is an online store that sells an impressive variety of home products. On Facebook, the brand has k followers, so you know they must be doing something right. This VidaXL review will cover the backstory of the company, their best-selling products, shipping and return policies, FAQs, and of course, customer testimonials. The duo was determined to make good products affordable online. Their digital success on eBay bloomed into a full-fledged website of their own, followed by becoming an international venture. From their headquarters in Venlo, The Netherlands, VidaXL sells their generous variety of products: everything from home and garden to toys, pet supplies, and hardware. What are people loving about the brand? The VidaXL TV Recliner Chair Black Faux Leather works because of its ergonomic design, meaning the lift and recline positions hand you control remote control, actually over your overall body support. You can fidget around with the remote to find that just-right position. Or, you can vary it up depending on the occasion: the VidaXL TV Recliner is so versatile in its positioning that it can even lift you to a standing position.

Vidaxl reviews

Reviewers complaining about vidaXL US most frequently mention customer service, credit card, and full refund problems. Proactively asks for customer feedback. This company responds to reviews on average within 7 days. Shipping was super fast. After unpacking the biggest table had a detail on the wood finish but customer service took care of the matter. I must admit I wasn't expecting this much care for their customers. My issue was resolved fast and easy. This was my first purchase and after the pleasant exchange with their customer care Im sure I'll buy again with confidence. Overall the tables are great, love them and they seem to offer good quality for the price. Affordable and good looking furniture!

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Kind regards, Sara Castro. Issue Description. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. This is such a horrible company! Get fast answers from reviewers What do you want to know about? We purchased this bench for our small deck as a gift for ourselves in advance Of Christmas ! Reason was screw bolts were loose and it came apart at one end , result some broken glasses. Although the screws fit this time, they did not line up. It's posted to the wrong business. I was told over and over and over again by customer service over the course of Thursday Friday Saturday and again today Monday 17 that it is "in transit". James W. It is very annoying.

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Overall, it was not suitable at all for us. Rating Details. Daniel C. Absolute farce. Do not honour their product and refuse to send a credit note. App stories. By Pamela H. Customer reviews. Vida XL cut me off on the phone and the online text chat. Verified purchase. For the original desk, I was wrong, the set of hardware did fit, but the holes for the screws were not counter-sunk for the desk, which is why I thought the hardware was incorrect, except for the screws for the handles; those did not ever fit. Dear James, Thank you very much for sharing your experience with us.