Verizon wireless customer service reviews

Carrie W Verified User.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Verizon has 1. Consumers are mostly dissatisfied. Pros: Good coverage, Coverage area, Good cell coverage.

Verizon wireless customer service reviews

I am so disappointed. I have been a customer of Verizon for over 30 years. Today is the first time i needed help but did not get it. I currently live in Germany. I recently purchased an iPhone 15 because my 11 was no longer of good use for me. I was using the 11pro max before I purchased the new one. I was not told about this information and as a matter of fact the salesman told me the eSIM would work when I got back to Germany and had the eSIM installed. This inconvenience is really impeding my job and I'm not sure what I need to do. Received email from Verizon stating someone in town far away trying to purchase items on our acct. Called Verizon immediately and was told it was spam call and no activity on our account. Next day my phone wasn't working and went to Verizon store to have checked out. We were told by the employee that she could see 6 items were purchased on our account.

Stay clear of Verizon! Kate Arroyo Grande, CA.

We switched to Verizon 2 years ago due to the poor and, honestly, nasty customer service at our previous carrier. Verizon was everything I had hoped for - polite, competent and thorough. What happened? My son went to a store on January 2 to find out why his phone would not update - reasonable question. They couldn't figure out the issue so they suggested he call customer service for a replacement phone.

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. Verizon sells phones and phone plans across the United States. Verizon customers can buy products from Apple, Samsung, Google and other phone manufacturers. The company also offers discounts for military members and first responders. I had an issue and he went above and beyond to resolve my problem… I have never had a service provided b

Verizon wireless customer service reviews

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I came back a few weeks later and met Eric, who was great and I am so thankful. Horrible customer service Posted on: October 7th, by Katinasells gmail. I was sent to tier two. Verizon has a rating of 1. Comment Thank you Respond as company Helpful 3. I got 5G and have no problem, great service that checks up on things regularly, free talk and text and no problem with dead zones. I never even signed a customer agreement stating this is policy because that number was ported in from another carrier and I had a used Verizon phone on the it. They have certainly earned it! Shopping for new provider. I called to make sure it would not come out. Called Verizon immediately and was told it was spam call and no activity on our account. Now it is beyond incompetent. Exchange, Refund and Cancellation Policy. Dishonest practices and good luck getting help. Verizon Owner 7 months ago Thank you for sharing your experience, Lauren!

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Follow Verizon Fios. He helped me navigate to the best deal I could get. Soooo she is a lying no good dirty employee. Verizon remains in operations in Russia despite the Russia-Ukraine war. I have never had less than a 1. Read full review. If we even get a connection on the phone, the rcvd says it's too broken for them to understand. They accused my business of being fraudulent and wouldn't give me a business account. Good coverage. Honestly Verizon does suck and it is all about money but what do you except from such a HUGE company.