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Learn More about mailing your tax returns.

Mail , or Postal Service , is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the U. It is one of the few government agencies explicitly authorized by the Constitution of the United States. As of , the USPS has , career employees and , non-career employees. Mail" and personal letterboxes in the U. Benjamin Franklin was appointed the first postmaster general ; he also served a similar position for the American colonies.

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Official websites use. Share sensitive information only on official, secure websites. Find out how to file a complaint with the U. Postal Service about lost or stolen mail or mail fraud. Learn where to complain about a postal employee or facility. You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. The U. Use their online contact form. Ask a real person any government-related question for free. They will get you the answer or let you know where to find it. Home Close. All topics and services About the U. Home Complaints Complaints against the government File a U. Postal Service complaint. File a U.

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The U. Postal Service, U. To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. Please fill in as much information as possible. If you do not wish to provide contact information, you may submit your complaint anonymously. Go to usps.

Fill out a short form or get tips to fix some of the most common issues right from your computer. If you still need more help, see the contact information for technical support, Postal Store orders, and more. Use our online form to answer a few questions about your issue. Please provide as much detail as you can. Get contact information, hours, and more. Postal facilities are closed on federal holidays. See a list of all upcoming USPS holidays and events. The most common questions have to do with tracking packages or delayed delivery. Connect with our customer service representatives to help resolve your issue and get back on track. Technical Support The Technical Support team can help when a website application or form doesn't work properly.

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Check delivery time estimates on the Priority Mail Delivery Map. Businesses can get additional savings by opting in to the Business Rate Card. There are specific regulations and standards for mailing restricted, prohibited, and hazardous materials, including cigarettes and smokeless tobacco. USPS understands what's most important to our business customers: speed, affordability, security, and customer service. We help businesses provide these services and resources to your customers at discounted rates. You can use Priority Mail Return service as a fast, convenient option for customers who need to send items back. You can also request return labels for your customers. In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery data does not come with a money-back guarantee. For mailable items up to 70 lbs.

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Since its introduction, APCs do not take cash payments — they only accept credit or debit cards. When address data comes back from the Remote Encoding Center, RBCS uses the ID Tag bar code to identify the corresponding mailpiece and prints the appropriate bar code, then returns the mailpiece to the mailstream. July 2, This online PC Postage method relies upon application software on the customer's computer contacting a postal security device at the office of the postal service. The mail is returned to the mailstream to be forwarded to the addressee's new location. Postal Service as an independent agency. Archived PDF from the original on December 16, Private US parcel forwarding or US mail forwarding companies focusing on personal shopper, relocation, Ex-pat and mail box services often interface with the United States Postal Service for transporting of mail and packages for their customers. Archived from the original on March 24, Archived from the original on January 31,

USPS has express and standard mail services to fit your needs. Compare USPS mail services by starting retail prices, delivery speed, and more. Businesses can get additional savings by opting in to the Business Rate Card.

Law No. USPS November 26, Lisa Graves has documented decades-long efforts to privatize the U. To compensate for high mail volume and slow long-distance transportation which saw mail arrive at post offices throughout the day, deliveries were made multiple times a day. Retrieved December 12, Archived from the original on September 1, The USPS still distinguishes between city delivery where carriers generally walk and deliver to mailboxes hung on exterior walls or porches, or to commercial reception areas and rural delivery where carriers generally drive. Postal address verification tools and services are offered by the USPS and third-party companies to help ensure mail is deliverable by fixing formatting, appending information such as ZIP Code and validating the address is a valid delivery point. Official websites use. Triad Business Journal. Retrieved August 16, Retrieved September 14, Archived from the original on June 8,