Troubleshoot ps4 controller

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You can use your controller away from your console. Find out more about compatible devices, applications, and feature support by visiting the guide below. When using your PS4 console, you can check your controller battery level by pressing and holding the PS button on your controller to show the Quick Menu. The controller battery level is displayed on this screen. If you've followed the above instructions but believe your controller is not connecting properly, please visit the PlayStation Repairs diagnostic tool. Support Home.

Troubleshoot ps4 controller

Reset your PS4 controller and clean the exterior, get it replaced by Sony, or replace the analog stick yourself. Jump to a Section. This article explains how to fix PS4 controller drift analog stick drift. Instructions apply to the official Sony DualShock 4 controller, but these troubleshooting tips will also work for third-party controllers. If your character or the camera keeps moving when you're not touching the controller, the problem's source is likely analog stick drift. PS4 controller drift can be due to one of two things:. You can expect general wear and tear from frequent use. If cleaning the controller doesn't fix the problem, you should get your controller replaced or repaired before disassembling it. Ensure your controller is turned off, and then follow the steps below until it is working properly. After trying each fix, test the analog sticks by moving them around in circles and clicking the L3 and R3 buttons by pressing on the analog stick. Reset your PS4 controller. Resetting the DualShock 4 can solve a lot of issues that suddenly pop up. If a soft reset doesn't work, try a hard reset. Clean your PS4 controller.

All other trademarks are the property of their respective owners. If your controller isn't synced, it won't connect to your console.

Last Updated: January 31, Fact Checked. Naseem started his tech reviews YouTube channel in and has since gained a following of over 34, subscribers. He specializes in sharing information about the latest smart home tech, Apple, Samsung, Google, PlayStation, Microsoft, and gaming devices. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed , times.

Most of the time, your DualShock 4 controller probably works fine. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's frustrating. Let's look at fixes for when your PS4 controller is not working, so you can get back to playing. Normally, when you press the PS Button on your controller, it should turn on and connect to your system. However, when it's not connecting, you'll instead see the light bar on your controller flash for a bit, then turn off. This often happens if you've used your DualShock 4 with another console, since the PS4 controller tries to connect to the last device you used it with. For instance, if you use a PS4 on your PC or Mac , or with a friend's console, it will remember that device and try to connect to it the next time you turn the controller on. In these cases, you'll need to re-pair your DualShock 4 with your own PS4. Make sure you're using a high-quality cable that you know works properly. Once your controller is physically connected to your console, press the PS Button on your controller for a moment, and its light should flash briefly before turning blue or another solid color if you already have a controller connected.

Troubleshoot ps4 controller

Make sure the battery works, check the connection, and disconnect it from other devices. Jump to a Section. If you find that your PS4 controller won't connect to your PS4, then you may be dealing with a firmware problem, interference, a bad battery, or a number of other issues. To help you fix this problem, we'll start you off with the easiest solution and move on from there. Sync issues represent the most common reason that PS4 controllers fail to connect. The controller may become desynced on its own, or someone may have synced it with a different console or device. In some cases, a firmware issue with the controller may even prevent it from syncing up correctly. In addition to sync issues, you may have a USB cable or battery issue. You need a USB cable that's capable of both data and power transfer to perform the sync process, and problems with worn-out cables and damaged USB ports can also prevent your controller from connecting. Since PS4 controllers use Bluetooth to connect wirelessly, signal interference is also a problem that you may be dealing with.

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Try this:. Disassemble your PS4 controller to clean the analog stick. Understand audiences through statistics or combinations of data from different sources. You may accept or manage your choices by clicking below, including your right to object where legitimate interest is used, or at any time in the privacy policy page. Hold in place for 10 seconds. Sync your controller. When taking apart your PS4 controller, be very careful not to disconnect anything other than the motherboard's battery. Hobbies and Crafts Crafts Drawing Games. Thanks for letting us know! In some cases, you might discover that your battery loses its charge quickly and it may be time to get a new controller. This article has been viewed , times. Leave the cable plugged into it so it can charge. Try removing any nearby devices that use Bluetooth or otherwise create interference on the same 2. Solutions to Get Controller to Connect.

PS4 gamers know all too well how a bad controller can ruin their day, but you don't have to put your gaming on hold or go out and buy one of the best PS4 controllers when yours is on the fritz.

Follow Us Get the latest news and tech how-to's. Select your inactive DualShock 4 controller from the list. To fix a PS4 with corrupted data , delete and reinstall the game you're having trouble with. Here are some possible causes, according to Asurion Experts:. No account yet? You can use your controller away from your console. Fast repairs? If that doesn't work, or you don't have a second controller, then try a hard reset. Need help? The controller won't power on. You should also try power-cycling your PS4, swapping out the cable, trying a different power source, and cleaning the dust out of your console. Potential causes include dirt and debris in the button crevices or faulty buttons. Back to PlayStation. Test your USB cable. When taking apart your PS4 controller, be very careful not to disconnect anything other than the motherboard's battery.