The marlow medical group

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Displaying 1 to 10 of Although my appointment through the kinik system was two weeks after requesting it, the doctor I saw this afternoon was extremely efficient, very personal and thorough. I was impressed. Report as unsuitable. Dear Mr Lucas Thank you for taking the time to send your lovely feedback, which I have shared with the clinician you saw.

The marlow medical group

Back to Our Training Practices. Website: www. We are committed to providing our trainees with a supportive, friendly and professional learning environment as part of our diverse team. We consult from a purpose-built surgery in the centre of Marlow where our learners are based. We have branch surgeries in Lane End and Hambleden offering the trainee an opportunity to experience a variety of primary care settings during their time with us. We also have a web based shared resource Clarity Teamnet with helpful training support documents and records of our educational meetings and presentations as well as access to wider system resources and updates. As a practice we work closely with everyone in our primary healthcare team. The health visitors and district nurses are next door in the community hospital, which also has x-ray and physiotherapy, occasional consultant surgeries, and the CATS service twice weekly. We have weekly educational meetings including significant events and audit and monthly practice meetings, all of which our Trainees attend. There is also the opportunity for lots of informal teaching with so many colleagues around. We have a daily huddle with all teams represented to catch up informally and share any important updates and news.

Dear Ray I am sorry to hear you are unhappy with our service and charges.

The Marlow Medical Group Patient Participation Group is eager to ensure that our patients are actively involved in deciding how the health services they use should develop. The aim of the Patient Participation Group is to give patients, GPs and practice staff an opportunity to meet, to exchange ideas and to keep you informed of the latest developments within the health service and primary care. Feedback of your experiences will also help us to improve the services we offer. You will be invited to attend our Patient Participation Group meetings which are held twice yearly. We may also occasionally contact you to ask you to complete a survey or to try out a new service. You decide how often and when you would like to respond and it is not compulsory to attend any of the meetings. Patient Participation Groups are invaluable for patients and practices alike.

Displaying 1 to 10 of Although my appointment through the kinik system was two weeks after requesting it, the doctor I saw this afternoon was extremely efficient, very personal and thorough. I was impressed. Report review titled Excellent doctor as unsuitable. Dear Mr Lucas Thank you for taking the time to send your lovely feedback, which I have shared with the clinician you saw. Report review titled as unsuitable. When Marlow Medical Group initially deployed the Klinik Access system, it appeared to work well see earlier reviews on this page. As greater numbers joined the online-appointments-only revolution in the name of efficiency When Klinik no longer works and there is no reply to an online appointment request, we are told a patient cannot then request an appointment on the phone.

The marlow medical group

The Doctors House - Marlow Medical Group GP has total registered patients , out of this there are female registered patients and male registered patients. It offers Electronic Prescription Service EPS which allows you to get your medicines with out the need of paper prescription. Toggle navigation Health GPS. GP Profile. Opening times.

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The process has been badly managed throughout with inaccurate information being posted on its website and the change process has made accessing services online using the Nhs app impossible which as a result has caused immense disruption to services. Hambleden Monday to Thursday — pm. We are also able to offer out of hours GP appointments for some urgent cases. What sort of process are they running? To ensure the best allocation of our resources, the practice operates a triage system, where based on symptoms entered in our Klinik system, it uses artificial intelligence to assign urgency to the query in a safe and consistent way and enquiries are then routed to the appropriate team within the surgery or advice to call where necessary. As greater numbers joined the online-appointments-only revolution in the name of efficiency I was amazed when, within minutes, the surgery called me to advise that one was available in one hour. No explanation as to why I was told 48 hours for a response. Offer practical support to the practice. Dear Mr M Thank you for taking the time to write this review.

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No explanation as to why I was told 48 hours for a response. If a case is flagged as urgent, we aim to offer an appointment on the same day if reported by 6pm, however this is based on demand at that time and it may take up to 48 hours to be offered an urgent appointment. What went wrong? If you enter your email address you will automatically be notified of anything posted. As a patient, the group allows you to:. If this was a movie this would be a poor joke. Review titled The Doctors House, Marlow Medical Group Replied on 14 June Dear Patient Due to unprecedented demand for our services and a finite amount of staff we are currently not able to meet our target of offering an appointment date and time for routine appointments within 48 hours. Review titled Poor service again! Dr Hendry supervises our FY2 trainees who are on 4 month rotations in the practice. The lady cannot tell me, she cannot tell me when I will hear anything either. In addition, the Marlow Access team MAT is a specialized team made up of practice and Primary Care Network staff who care for patients with more complex conditions and needs such as hospital discharge or end of life care. There is also the opportunity for lots of informal teaching with so many colleagues around. A half day per week is fully protected for in-house teaching for each trainee and the curriculum is very much tailored to the needs of the individual. Patients then perhaps issue another online appointment request, thinking their initial attempt got lost.