The diamond store london reviews

Hello, I'm looking to buy some diamond earings and a necklace. I'm very lucky to be gifted these by a relative. I have come across this website and the prices look very good.

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to return the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!! Then tried telling me that they would send me a brand new one if I paid pound bearing in mind I'd already paid pound for the bracelet I'd even made the offer for them to take out the one of diamonds sent in the links just to replace it and to address the poor workmanship with the rest of the clasps that was bending and falling apart, they claim to be high quality jewellery, jewellery doesn't Fall Apart after two months, I will never be using this company again and I would strongly suggest that no one else does I highly doubt I will receive a refund from these people and I'll probably end up having to pay the postage myself to get my broken bracelet back so I will end up just being left with a shoddy poor craftsmanship bracelet that definitely wasn't worth pound , I will now seek to take them to a small courts claim, and I will also be reporting them to Trading Standards, I would also like to add to this review if you look at other reviews on Trust pilot about this company it seems if you even buy something from them and you have any issues with them i. The jeweller has come back to us regarding the assessment of your bracelet. The jeweller can send a brand new bracelet for you and remove 3 links.

The diamond store london reviews

Claim your listing for free to respond to reviews, update your profile and manage your listing. The Diamond Store has a rating of 2. The Diamond Store ranks 81st among Engagement Rings sites. This was a really great company! They kept me updated about every step of my order considering it's a pretty expensive order. Customer service was absolutely wonderful as well. Everytime I had a problem or any doubts, they were easy to get hold of and were so friendly and helpful! Awful Experience. Irresponsible return policy my ring was misplaced. I lost pounds. Do not buy there return policy is a scam.

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I love jewelry. My husband bought a tanzinite rings for my birthday and the service Was really Browns has left us no choice but to share our story on Wish I had saw thesereviews before I purchased,,,, I purchased a pair of ear rings and a beautiful necklace ,,,, diamond from 1 ear ring has fallen out,,, the necklace still in good condition, I pray it stays this way,,, very disappointed with Browns as I was under the impression they are top quality, lesson learnt Browns standards are poor!! Do not waste your money on this company, they are 1st class scammers. Two weeks after purchasing my ring a diamond fell out, I took it back and they have said that I might of knocked it into something and that I would have to pay to get the diamond replaced, after getting the diamond replaced a couple weeks later the diamond feel out again. They said the reason was that the particular ring that I have purchased is not secure enough for the diamonds and that I should choose a channel set band instead.

Find the most amazing diamonds at these 12 diamond shops in London. Here are some recommendations for some of the best diamond shops in London:. They have been in business, and their reputation for quality products and customer service is outstanding. They obtain gold and platinum exclusively from certified Fairtrade or recycled sources. Their diamonds and gems can be linked back to the mines they were extracted from and are not only free from conflicts but also procured from providers who treat workers with decency and consideration and try to minimize their environmental impact. Each piece of their jewelry is crafted to perfection, and their artisans are amongst the most respected in the industry. Their talent shines through in the immaculate completion of every one of their pieces. The store has a good reputation for selling quality diamonds and jewelry. At Flawless Fine Jewellery, their goal is to make sure your diamond conveys the appropriate message. You can choose from their extensive selection of pre-made diamond jewelry or craft your unique design with their expertise.

The diamond store london reviews

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to return the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!! Then tried telling me that they would send me a brand new one if I paid pound bearing in mind I'd already paid pound for the bracelet I'd even made the offer for them to take out the one of diamonds sent in the links just to replace it and to address the poor workmanship with the rest of the clasps that was bending and falling apart, they claim to be high quality jewellery, jewellery doesn't Fall Apart after two months, I will never be using this company again and I would strongly suggest that no one else does

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More languages. My feed I'm on I'm watching I started. They were astounded that I was sent such a poor product and agreed that they also would not be happy with this ring. Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful. Getting the documentation I required for insurance purposes, despite having a receipt, was beyond them. And they were not just saying this to get my business as in that moment I was more than happy to buy a new ring with them, they actually sent me away to try and get a refund before taking my money. I also agreed to the "special" terms and conditions of my ring being made due to the sizing my finger is a H and a half, tiny! I placed an order back with the Diamond Store on Thursday 23rd June I must hasten to add that my ring was worn continuously since we received it until the beginning of December, whilst the second ring has barely been worn at all. Everytime I had a problem or any doubts, they were easy to get hold of and were so friendly and helpful! Share this Page Business Owner? Ask taniawilliev about Browns The Diamond Store. Suggest you avoid. Snapped at a weld point whilst putting the bracelet on for my wife, then want me to pay for repair costs. We returned it and were told it was my fault as I'd knocked it off something but it would be 'repaired free of charge as a good will gesture'.

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I bought this ring with inheritance money which added to the awful experience, the blue topaz pave ring looked stunning but in approx 14 special occasion wears the gem s fell out on two of those. Waste of time, if it does arrive it will be going back unopened, I wouldn't give them my business. What an insult. The repaired bracelet fell off my wrist the first time I ever wore it. Online diamond jewellery. Comment Thank you Respond as company Helpful 0. I'm just a little sceptical? I contacted the Diamond store and sent photos, they asked me to send it back so their expert jeweller can inspect it, after 14 days I was informed that the ring was misshapen due to my wife putting pressure on it without realising whilst shutting doors etc?! Huge mistake! The ring settings on the product page show much more substantial and uniform settings which clearly clasp the stones. Active Watching Add post I'm on Search. Claim Your Business. Verified purchase. My husband purchased my engagement ring from the diamond store in , it was fine for two years but then started losing the pave diamonds.