Strandbags click and collect
You will be asked to enter your postcode. Once you have entered your postcode, we will check our stores and give you the option to:.
We may vary our prices for home delivery at any time, but this will not impact any orders that have already been placed. The delivery costs for your order will be highlighted to you in the checkout process. Most of our orders will be delivered to you within working days. In some cases, delivery may take longer. Our delivery timeframes are estimates only. Once your order has been dispatched, you will receive an email from us with your order details and tracking information. Deliveries are between 9.
Strandbags click and collect
We're here to help you with your questions. But, in case your questions are not answered here, you can always contact us through email or phone. Our team is more than happy to assist you with your queries. In case you are not in love with what you have purchased, we allow exchanges done in store only. You can visit any Strandbags store near you, and they will be able to assist you. Here is our store locator to help you find stores near your area. Unfortunately, we do not allow exchanges done via Australia Post. If you wish to exchange an item you have purchased online, please visit one of our stores, and they will be able to assist you. You can locate your nearest Strandbags store by clicking here. Please note we cannot facilitate an exchange when returning via post. If you wish to exchange an item you have purchased in store, please visit one of our stores, and the staff will be able to assist you. Suppose you are not completely satisfied with your purchase. In that case, you can return the items within 30 days of receipt by visiting any Strandbags store or via Australia Post. If you chose to return the item via post, we are unable to refund the cost of postage and packing of an unwanted or unsuitable purchase s.
Please note, if your order has already been shipped we are unable to make any amends.
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The terms and conditions that apply to your use of the Website " Terms " are set out below. These Terms should be read together with:. The voucher is available at selected Strand Stores only. Store Opening Voucher is not transferable. We reserve the right to: i withdraw the promotion at any time; and ii change the terms and conditions including extending or reducing the promotion period. Terms and Conditions.
Strandbags click and collect
You will be asked to enter your postcode. Once you have entered your postcode, we will check our stores and give you the option to:. Once your order is ready, you will receive an email from us letting you know how to collect your order. Once we have notified you that your order is ready for collection at your selected store, you will have 14 days to collect your order. To collect your order, you will need to provide proof of your identity such as a driver's licence as well as the email order confirmation. Please see our Terms of Trade for Online Purchases for further information.
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You can find your nearest Strandbags store by clicking here. Having trouble creating an account or logging into Student Beans? If you wish to exchange an item you have purchased online, please visit one of our stores, and they will be able to assist you. The Returns Label received with your order should be fixed over the original delivery label on the front of your parcel. Please note there are no weekend or public holiday deliveries. The Certificate of Posting should be kept in a safe place as it bears a unique reference number used to trace your parcel should it fail to be delivered to us. We are really sorry if there are slight delays from time to time. But, you can change your password without logging in case you have forgotten it. For country WA and NT, this may take an additional working days. In case you have other reasons or problems with your purchase, other than a change of mind, please reach out to us at or customercare strandbags. If you would like to cancel your order, please let us know here. Up to 8 working days. Our team is more than happy to assist you with your queries. If for some reason you are not absolutely in love with your online order, you can return your order provided it is unused and in a re-saleable condition within 30 days of receipt by visiting one of our stores, with your receipt, where we will be happy to give you an exchange for another product or a refund using the original payment method you used to purchase the order.
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Our delivery timeframes are estimates only. Typically, orders are available for collection within working days. Please note there will be no weekend or public holiday deliveries. What if the item is faulty? We take great care in packing your order. Up to 8 working days. Yes, a signature upon delivery is required. For country WA and NT, this may take an additional working days. Once your order has been cancelled, please allow working days for the refund to be processed to your account. If for any reason there is a problem with the items you receive, other than a change of mind, please contact our customer service department on and they will be more than happy to assist. Unfortunately, we do not allow exchanges done via Australia Post.
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