Sony interactive entertainment account management

Please note any users logging in from 17th January will be required to reset their password in order to gain access to their account. Contact for support.

If you're no longer planning to use your PS4, perhaps because you've upgraded to a PS5 or you're selling it, you should deactivate the PS4 so it's no longer associated with your account. That'll let you set up another console using the same account. It's important to designate the PS4 console you currently own and use as your primary device, because this is where pre-ordered games are automatically installed. Other gamers can also share games on your primary console, and if you're a PlayStation Plus subscriber you can use the primary console for multiplayer gaming. Sony permits you to activate one PS5 and one PS4 at a time. You can deactivate your PS4 from the console itself, which you should before you sell it, give it away, or dispose of it.

Sony interactive entertainment account management

You can also switch to passkey authentication for a quick and secure sign-in experience. You're signed out from all devices when you change your sign-in ID email address. When you change your email address you receive an email to your old email address showing your new sign-in ID email address. If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We send that to the email address associated with your account your sign-in ID. Be sure to check your junk or spam folder for the email. If you breach these terms we may temporarily or permanently suspend your account. For the most serious breaches, we may suspend your PlayStation console from accessing PlayStation Network. When you set up 2SV, you can receive verification codes either via SMS, or by using an authenticator app. If your code has expired, select Resend Code from the sign-in screen to receive a new code. If you cannot receive a 2SV verification code, and you do not have 2SV backup codes, you will need assistance recovering your account. Contact us with your online ID username and sign-in ID email address. Select Resend Code from the sign-in screen. It could take a few minutes for the code to arrive. If your PlayStation console asks you for a verification code but you have not turned on 2SV, take these steps as soon as possible:.

How to add child family members online. Age ratings provide information about the contents of a game, so you know which ones are suitable for your child. Create, change and close account Set up an account for PlayStation Network.

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Online gaming, entertainment, friends, shopping and more - PSN is where your online journey begins. Sign in to PlayStation. Don't have an account? Click the create account button below to get started with a PSN account. Sign in to PlayStation Network to enjoy incredible gaming and entertainment experiences on your PlayStation consoles and other connected devices. The largest library of PlayStation games in the world. Age restrictions apply. Full terms: www. Number and availability of PlayStation Plus Collection titles may vary by country. See playstation.

Sony interactive entertainment account management

You can also switch to passkey authentication for a quick and secure sign-in experience. You're signed out from all devices when you change your sign-in ID email address. When you change your email address you receive an email to your old email address showing your new sign-in ID email address. If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We send that to the email address associated with your account your sign-in ID. Be sure to check your junk or spam folder for the email. If you breach these terms we may temporarily or permanently suspend your account. For the most serious breaches, we may suspend your PlayStation console from accessing PlayStation Network.

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If the Code of Conduct has not been broken, but you don't want to interact with a player, you can block them. What happens when I make a report on PSN? Please check your subscription settings to see if this is the cause of the transaction. Check your email for a verification message. Learn how to report content that breaches the Community Code of Conduct. Search for a Sony Store Search Close. Record your Backup Codes. Revert from passkey to password sign in on PSN. We send that to the email address associated with your account your sign-in ID. Sign in to Account Management on a web browser. Sign In to your Sony account and we'll remember your age next time. To deactivate your PS4 from the website, click the deactivation option in the "Device Management" section. Game discs The game packaging is labeled with the age rating.

Learn how to deactivate your PlayStation consoles to allow new console activation and avoid activation limits. If you can't access the console, it's still possible to remotely deactivate all devices attached to your account. Please note, deactivating your console does not delete your data or damage your console.

Beauty Angle down icon An icon in the shape of an angle pointing down. Sign In. If your PlayStation console has been stolen, please take the following steps:. Advise your child how to stay safe online and talk to them about their experiences. Kitchen Angle down icon An icon in the shape of an angle pointing down. Go to Family Management. The verification email can take a few minutes to arrive. Tech Angle down icon An icon in the shape of an angle pointing down. On a computer, open the PlayStation Network sign-in page in a web browser and sign in using your account information. Play games and media you've purchased and downloaded. How can I stay safe on PlayStation Network? Please note any users logging in from 17th January will be required to reset their password in order to gain access to their account. Blocked players and you the blocker can't do the following: View each other's profile, activity, or personal information. Sign In to your Sony account and we'll remember your age next time.