Smile direct

SmileDirectClub is shutting down, just months after the struggling teeth-straightening company filed for bankruptcy, smile direct, leaving existing customers in limbo. On Friday, Dec. That leaves existing SmileDirectClub customers with a lot of questions and few available answers.

The company appears to be leaving its more than 2 million customers without the perfect smile they were promised. She wasn't happy with her smile, so she decided to give the at-home, teeth alignment service "SmileDirectClub" a try, and She was happy with her treatment until it stopped abruptly last week. The company, which had filed for bankruptcy in September, announced it was ceasing operations immediately. There's no one to talk to. There is no customer service. There's, there's nothing there.

Smile direct

The collapse of the remote orthodontic giant shows how companies working in a regulatory black hole can leave patients - and potentially clinicians stepping into the breach - and at risk. Smile Direct Club is no more. Cases with advanced gum disease where aligners could have led to tooth loss. We need answers here, but also assurances that any clinicians attempting to undo this damage will not be liable for inappropriate treatment delivered by this company. Members have been asking for advice on how to treat patients such as these, to ensure best practice is followed and everyone is clear on the treatment plans. Taking over a treatment plan would usually start with contact with the previous practice. With bankruptcy proceedings in motion that may not be an option, although patients might have some of their records and if so, should be willing to share those. While SmileDirectClub is gone, the risks remain. Sooner or later, a new entrant will find a way to make remote orthodontics turn a profit. Patients will only escape these problems if the right regulations are in place, and standards are agreed upon and followed. We have led the calls for change. Patients need to be protected, and corners must not be cut. We have regularly raised concerns directly with our regulators and the national press.

There's no one to talk to.

Thank you for visiting Shop. Average results when used as directed vs. Results may vary. Results from independent study, data on file. This product does not protect users or others against bacteria, viruses, germs, or other disease organisms. Always clean case thoroughly after each use. See SmileDirectClub.

The company offered a mail order approach to straighter teeth, but some customers have been left in the middle of treatment and with remaining balances. People who sought straighter teeth with invisible aligners from SmileDirectClub could be in a tough spot, now that the company has announced a complete shutdown just a couple months after filing for bankruptcy. On its website, the company explains that customers of SmileDirectClub won't be able to receive any more aligners or customer care, regardless of where they are in their treatment path. The company also expects customers to continue their payments, meaning all existing patients with a payment plan are currently still on the hook for whatever they owe. An average treatment length is four to six months but can run up to two years for some patients. Invisible aligners have become a popular teeth straightening treatment in recent years because clear aligners are a more subtle alternative to traditional orthodontic services. Remote companies like SmileDirectClub don't require any in-person appointments, in contrast to companies like Invisalign , which requires some in-person appointments and fittings with a doctor. But SmileDirectClub has been accused of some unfair practices, including in a lawsuit alleging the company made unsatisfied patients sign NDAs, according to different media reports. Shortly after its bankruptcy filing and before its shutdown, the company was still running discounts on upfront payments, Axios reported, encouraging more people to make full payments rather than monthly installments.

Smile direct

When you buy through our links, Business Insider may earn an affiliate commission. Learn more. If you're anything like me, you had expensive orthodontics as a child and proceeded to lose your retainers shortly after, so your teeth have shifted slightly out of place. Now, you want a quick way to fix them.

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Lining does not protect against personal injury caused by bacteria, viruses, germs, or other disease organisms. Fact Check. Election Results from independent study. Removable braces, such as 'invisible' plastic tooth aligners, are intended for more minor changes. United States English. So what can you do if you're affected, and is it a bad idea to opt for an online-only dentist, however tempting the price may be compared with high-street options? There are other direct-to-consumer invisible braces companies, such as Byte. SmileDirectClub is shutting down, just months after the struggling teeth-straightening company filed for bankruptcy, leaving existing customers in limbo. She wasn't happy with her smile, so she decided to give the at-home, teeth alignment service "SmileDirectClub" a try, and She was happy with her treatment until it stopped abruptly last week.

SmileDirectClub is shutting down, just months after the struggling teeth-straightening company filed for bankruptcy, leaving existing customers in limbo. On Friday, Dec. That leaves existing SmileDirectClub customers with a lot of questions and few available answers.

You can check if yours is a registered dentist by searching the General Dental Council register. Allen Henry. I'm a Smile Direct Club customer, can I get my money back? See SmileDirectClub. Based on clinical study. That leaves existing SmileDirectClub customers with a lot of questions and few available answers. Crouch said he had heard reports of patients of online dental services having to pay for corrective treatment after faulty treatments led to problems such as facial pain, gum issues, weakened teeth and misalignment. As per GDC standard 6. Smile Direct Club executives did not respond to a request for comment. What is clear is many of these patients are already looking for help. Oregon drug recriminalization. Results when used as directed. Regular Price. We provide guidance for the public to help them to think about whether aligners or braces sent directly to their home are right and safe for them.