Shein australia phone number

In this instance I really can't understand what they are on about - it would be nice to get a straight answer to my query i. Sent a request to extend the return date for an additional week due to being hospital.

You may have placed an order more than once. Please check "M y orders' " and you will be able to cancel any duplicate orders and receive a refund accordingly. Kindly note: If you do not see any duplicate orders or are unable to cancel, please click " Manual Service " button below to contact us directly. We may ask for screenshots of the bank charges along with any account information. The following may affect the amount you have been refunded:. We will issue refund for the items only, other fee like the original shipping fee is non-refundable. We will refund the actual price paid for your order after coupon and points.

Shein australia phone number

Shein is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues. Shein phones are not available. Try to contact them by leaving a review. Shein is a large online retailer and wholesaler of clothes and fashionable accessories. Sometimes, you have to reach out to the company Customer Service since you might face different issues with your order, account, or shopping process. There is no dedicated Customer Service number to call and get assistance. As an alternative, you may contact them via Live Chat. It is accessible from the Contacts tab. Here, you will have to enter a brief description of your problem in a chatbot form. You may receive auto-replies related to your issue. According to the Contacts page, the company has only one email account created exclusively for media inquiries. If you are a representative of the press or public relations, you can email media sheingroup. It takes several minutes to watch the video that contains detailed instructions. Each ticket is stated to be reviewed within 2 business days.

You may have placed an order more than once. In addition, there is a large help section on the company website where you can find answers to the most popular questions.

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Don't worry, communicating with Shein is very easy. No matter where you are located, the store's help center works very well. Main article: Shein customer service email. This is the traditional means of communication for online stores. Shein's contact email address is support shein. At this address you can send them all your questions.

Shein australia phone number

Or perhaps your size small top turned into an XXL tent. Before you chuck your phone in frustration, hold up! SHEIN has a squad of customer service willing to help. But how can we easily contact them? Next, read about everything you need to know about SHEIN returns and also learn how to find the product code. We spend hours dissecting runway trends, scouring the Internet for the best pieces out there, researching the latest beauty crazes, and trying out products. We may make a small commission if you click a link from one of our articles onto a retail website and make a purchase, but we only share products we well and truly love and hope that you will too. Got your order number or email address handy? If you encounter an issue with Shein, there are various ways to report it.

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Shein is a large online retailer and wholesaler of clothes and fashionable accessories. Good products, but would love to talk with a human with an inquiry. Feels Disappointed Jan 29, Feels Disappointed Feb 21, Branon Nto. I have ordered many thing from shien and never encountered such problem. What's your story with this company? Its very poor servixe. Terms of Service. How to Contact Shein Customer Service? You may receive auto-replies related to your issue. They are unreliable! Companies are selected automatically by the algorithm. Shein is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Last Updated: July 27, Fact Checked. This article was co-authored by wikiHow staff writer, Bailey Cho. She has over 2 years of editorial experience, with work published in student journals and lifestyle publications.

Shein Australia Website: au. Do you have something to say about Shein? What can we help you with? I just got an email saying they couldnt locate my address or no safe place to keep the parcel. I can't access any help with my issues via your app. Using Resolver you can: Keep all your correspondence in one place Go straight to the correct contact point within an organisation Make use of a series of simple templates to help make raising your complaint as simple and quick as possible Receive reminders when you get a response from a company or organisation Get an automatic notification when it's appropriate to escalate your case to the next management level within a company Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary Read more about how to complain here. Ellen S Iyr Feb 19, Feels Disappointed Feb 06, Enter your email address here Please enter a valid email address. We will refund the actual price paid for your order after coupon and points. Footwear department of the online store showcases stylish sandals, flats, sneakers, boots, and heels etc.