Service issues virgin media

Virgin Media offers mobile phone, television, broadband service issues virgin media and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Simply test your broadband service, and if we find an issue we can help with a fix online. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. There are a few reasons why your connection might be having problems. The best thing to do is to run a test on your broadband connection. Otherwise, read on to find out more. Having internet problems could be down to a local issue in your area.

Service issues virgin media

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings. Help Virgin Media Service Status. Check my Virgin Media Service Status. Check service status. More on checking for Virgin Media faults and issues.

The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. Full Outage Map. What isn't working?

If your TV service stops working as normal, try not to panic. We are here to help with some troubleshooting tips to resolve issues yourself without having to call for assistance. Before we look at possible causes, have you rebooted your Virgin Media kit? Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. If after rebooting, the V6, TiVo, or TV box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. Check your Virgin Media service status. To reboot the Virgin Media broadband Hub also known as WiFi Hub or router check the power supply is firmly connected to the wall socket and turn the power switch off and on again.

Follow all our live coverage of business, economics and financial markets. Downdetector, which tracks outages, said more than 25, people had reported problems with their services , with the glitch first noticed by some customers shortly after 1am BST. The cause was not immediately clear but caused havoc for customers, including those relying on internet and phone connections for work. By late morning the worst of the issues had been resolved. Virgin Media did not respond to questions on whether it would pay compensation to users affect by the outage. Thank you for reading our live coverage today. Virgin Media has now confirmed what the third-party data was telling us: broadband service has now been restored. We apologise for any inconvenience caused.

Service issues virgin media

Users are reporting problems related to: internet, wi-fi and total blackout. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. Are you also affected?

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Check my Virgin Media Service Status. Make sure that all the cables coming into and out of the Hub are plugged in firmly, and check the cables are connected properly at wall sockets, too. Issues with your set up Other common WiFi hiccups could be caused by WiFi signal strength, which is affected by the set up in your home. I had issues with BT. Green There are no Virgin Media network issues affecting services in your area. Turn off the TV box Turning the TV box off and on again involves a few simple steps and can help resolve issues. If you have any tips or frustrations you wish to share, please leave a message in the comments section! First, it guides you around your home, room by room, to check WiFi performance in each one. If you use Virgin Media and have experienced an outage, it's important to contact the company to report the issue and get help. Otherwise, read on to find out more.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area.

Red, Green, Off This means the box is in standby. Why is my TV not working? No one came. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. Why is my Virgin Media WiFi not working? To be told I will have to wait up to 10 weeks now for installation due to maintenance needing to be done. Before we look at possible causes, have you rebooted your Virgin Media kit? How to fix Virgin Media internet problems. The best thing to do is to run a test on your broadband connection. The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day.