Rogers router flashing orange

So i got a new rogers connection a few days ago and it was perfectly fine, rogers router flashing orange. Yesterday there was a technician from BELL who was working on the box outside the neighbors house and was changing a few things. After that i somehow lost my internet connection and its been more than 24 hours now. I am not sure what I can do to fix this as it's very annoying to be without internet, specially on a weekend.

Hi there. I have 2 wired connections to the router, a desktop PC and a ps4. Both suddenly don't work now. The ports on the back all just give a yellow light. The WiFi still works though. I've power cycled and reset the thing, but it just doesn't recognize a wired connection. I'm wondering if something just failed and I should swap the modem.

Rogers router flashing orange

The internet randomly disconnects and I lose TV and Phone too. Checking the modem it's the same sequence of events every single time. If I'm gaming, watching TV, browsing the services will freeze, moments later the modem will go from solid white to flashing orange, then flashing green and then solid white again. After 2 minutes the internet comes back along with TV and Phone. It's almost like the modem loses connection with rogers and attempts to re-establish it. Still the same issue. They've verified that the signals are good on my end. Then yesterday and today I'm suffering random disconnects at least once every 20 - 30 minutes. I'm in the Islington and Finch area. This is my last attempt to solving this issue before I decide to cancel all my Rogers services. Sall follow this link CommunityHelps which is the collective address for the moderators.

And by end to end view, I mean, here's a modem MAC address xx:xx:xx:xx:xx:xx, okay, system tools, show me the modem and the complete component and path data, rogers router flashing orange the modem to the CMTS, both current real time and historical. Can you describe if the light on the top of the modem changes colour when the connection drops?

We have always had some issues with the internet but most problems were eventually fixed by unplugging the modem. Sometimes the internet is completely unusable. To fix we have to wait on line for 45 min to call in to tech support, who resets on their end. This fixes it for about one day before the issue becomes a problem again. Recently we got the new echo home pod 1st generation with one port. Now instead of no internet at all, the signal cannot keep a strong enough signal at all.

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Rogers router flashing orange

Understanding your Rogers modem lights helps you to pinpoint the issue. For example, a Rogers modem flashing orange is a common problem. For those who are new to the Rogers modem and how to troubleshoot it — relax.

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Plugging in the ethernet cable, the light would maybe blink once every few seconds, but was otherwise solid, and it did it across all ports. Greetings zehraahusein! Checking the modem it's the same sequence of events every single time. RogersYasmine - Thanks for the reply. In response to jackiewng So, further investigation is required as to why? Did you mean:. Going down the pecking order, a customer with slow data issues needs to check: 1. Again it went out multiple times yesterday a few times in the afternoon, and then many times in the evening with only 3 devices connected 2 firesticks and one laptop. This comes from an online chat between a Rogers customer and a Rogers Tech rep or Customer Support rep. Did you have any internet issues prior to switching to the Ignite XB 6 or 7? Chat on Messenger. Rogers Community. After 2 minutes the internet comes back along with TV and Phone.

Understanding your Rogers modem lights helps you to pinpoint the issue.

That is the reason why the modem was rebooting frequently. So, other than the engineering staff, who don't normally get involved in any of this, there appears to be no one in the tech support area that has a complete end to end view of the network and system data, from the modem to the CMTS, who can easily assess issues such as slow data rates. Are both devices directly connected thru commercially produced ethernet cables? Breadwinka I plan to stick around. And I was on the phone for 3 hours. Poor connection after we changed to Ignite modem. Also, I was on the phone with Rogers in regards to another matter, shortly after the last cut out this morning, and I happened to mention some of the issues. As for the problem where the ethernet connected device loses its connection while the wifi devices continue to work, that is odd to say the least. Regards, RogersCorey. Which just adds to my frustration. Topic Stats. I would send a private message to CommunityHelps and ask them to look into this further. If you don't have a WiFi scanner app, use a mobile device or laptop, and place Pods in areas where you lose "1 bar" of WiFi signal strength to the gateway. Customers can't check this.