Quantum fiber customer service

Manage your account. Billing and payments.

Look for the purple chat bubble across our website, located in the lower right corner of your screen. We're available by phone 7 days a week, 7 a. Send us an email or find us on our social channels. They can help you with:. Common solutions. Get the quick info and links you need to take care of our top service requests. Still have questions?

Quantum fiber customer service

Control your Quantum Fiber service with the tap of a finger. Learn how to upgrade, move your service, place a temporary hold on your service, cancel, and more. Installation FAQs. Learn what to expect during the installation of new Quantum Fiber service. Speed upgrades. Find out how to get a faster speed plan Learn how to check for upgrades. Instant WiFi. In a managed building? You may have Instant WiFi. Learn how the service works. Pause service. Going away for a while?

Just submit your name and email address via a form found on the Quantum Fiber site located directly below the area where you enter your physical address to see if service is currently available. Service and rate in select locations only.

Network interface card: 1Gbps enabled Ethernet port. Quad-Core Intel Core i7 or faster processor. Operating System: OS X A Cymbus Welcome email will be sent with your username, voice portal URL, and a link to create a password. If your were assigned a Professional feature plan, you will receive a second email with your Cymbus app username and password. Please note, your voice portal username and Cymbus app usernames are different. The Cymbus app can be used on up to two devices.

Look for the purple chat bubble across our website, located in the lower right corner of your screen. We're available by phone 7 days a week, 7 a. Send us an email or find us on our social channels. They can help you with:. Common solutions. Get the quick info and links you need to take care of our top service requests. Still have questions? Go where the answers are. Test your internet speed.

Quantum fiber customer service

We spent a week researching Quantum Fiber to get the lowdown on its best plans. Data effective as of publish date. Offers and availability may vary by location and are subject to change. Limited availability.

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ACP assistance program. How do I reschedule my repair appointment online? Keep your internet service monthly rate for as long as you keep your plan. Reschedule your repair appointment online by logging into your account. Installation costs may vary depending upon the package you purchase. Processor type, operating system and browser version, as well as security firewalls and anti-virus software, also impact the overall rate or speed at which data is delivered. Home education Reliable speeds for tutorials, tests, and assignments. Your payment information does not transfer with the switch from CenturyLink to Quantum Fiber. Fiber internet is just the beginning. You will receive a payment refund if you decide to cancel your service before your installation date. There are a couple of ways to get started with Quantum Fiber. Skip to Main Content. Internet service monthly rate subject to continued plan availability. Home More. More hobbies, minimal buffering on Quantum Fiber internet Fiber internet speeds up to Mbps create a virtually endless supply of bandwidth for your activities.

Manage your account. Billing and payments. Manage your services.

These devices work together to blanket your home or small business with a seamless mesh WiFi network. Operating System: OS X Setting up WiFi. Instant WiFi. Currently, we only accept email addresses as a way to contact you when service becomes available in your area. Check Availability. Streaming Services. How can I change my payment method for my Quantum Fiber service? What channels can I stream? Learn more about WiFi. Pause service. Streaming Services. Your home or small business can enjoy a premier service experience on our trusted fiber network, with super-fast internet speeds and a reliable connection.