Psn store refund uk

Buying a game, a bit of downloadable content, a movie, or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in place to let you get your money back. You can even get money back on the purchase of a PlayStation Plus membership if psn store refund uk act in time, so PS Store refunds are very possible.

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To find out more, including how to make a refund request, please select the type of content you have purchased below. In addition to the refund procedures summarized below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law. Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.

Psn store refund uk

When using the Android PlayStation app , you may have mistakenly bought the wrong game. Or you've accidentally been charged a recurring fee for auto-renewing your PlayStation Plus subscription. We've all been there. However, returning software or digitally owned content requires going through some hoops compared to trading in your premium Android tablet at the nearest Best Buy. But even then, getting our hard-earned money back is possible — it just involves going through the proper channels. So, to ensure a stress-free experience, we've outlined all the necessary steps to issue a PlayStation Store refund in our guide below. Familiarizing yourself with the policy and rules behind the refund is an important step. You will immediately learn if your product is eligible for receiving a refund — that way you won't waste time by going through the rest of the process when your product is ineligible. Every refund type will have outlined specifications to determine if your product is applicable for a refund or not. So below, we've listed each content type and how the general refund process works.

Enter the existing console restriction passcode.

If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. Please note, if you have started to download the main part of the order, you will not be able to request a refund. Please be aware that downloads will happen automatically if auto-downloads are enabled. I paid for content more than 14 days before the main product release date.

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To find out more, including how to make a refund request, please select the type of content you have purchased below. In addition to the refund procedures summarized below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law. Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. For full terms and conditions, please visit the PlayStation Store cancellation policy.

Psn store refund uk

By Cameron Faulkner and Antonio G. Di Benedetto. So you bought something from the PlayStation Store, and you changed your mind? Be prepared to provide answers to more simple questions about your account from the support team in order to authorize the refund.

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If you purchase in-game consumables during gameplay, they will be delivered immediately. If your transaction history doesn't explain the charges, please consider the common reasons for unrecognized payments listed below. Here are some tips: Choose the right packaging Dos Use high-quality corrugated cardboard boxes. Select Cancel Subscription next to the subscription you would like to cancel. Confirm age. You must use this pre-paid postage label. The instructions include a pre-paid postage label to attach to your return so you can send the item to our returns fulfilment centre for free. However, there are exceptions when the statutory right to cancel will cease to apply. Please retain proof of postage. This goodwill return policy does not affect your statutory rights, including your rights in relation to faulty items. If the email doesn't state that the change was initiated by PlayStation, someone else might be trying to access your account. We recommend that you complete the following steps to secure your account:.

You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. If you add a payment method while shopping on PlayStation Store, the payment information will be saved to your account.

Need help? Please verify your date of birth. When using the Android PlayStation app , you may have mistakenly bought the wrong game. Every refund type will have outlined specifications to determine if your product is applicable for a refund or not. You will then be provided with a pre-paid returns label If you wish to return a voucher code, please contact Customer Support via chat at the bottom of this page. When refunding a purchase made with one of these payment types, the refund will be sent to your wallet. Select a category from below:. PlayStation refund policy and rules Familiarizing yourself with the policy and rules behind the refund is an important step. When refunding a pre-order made with one of these payment types, the refund will be sent to your wallet. For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. A number of account features are available so you can keep track of your account activity.