Ps5 controller jb hi fi

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Ps5 controller jb hi fi

I went in store and the manager stated that the controller was not covered after one year when I referred to ACL. I got handed this brochure which stated that controllers are classified as accessories and only get 12 months. I think they determine stick drift as wear and tear as the brochure says. I would argue this would be a mechanical fault due to Sony choosing poor parts. Did I just get unlucky with the manager or do I have a case? Anyone else been in this issue? I will plan to go to a different store and see what they say. Lodge an ACL complaint, we have to bend over to them - refuding to even look at it for assessment under ACL is a breach. Bottom right of the brochure, just write to their ACL warranty claims officer before escalating any further. Most of my controllers have been used for at least hours and are still perfectly fine other than some cosmetic wear and tear.

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Warning Your browser version is unsupported. Please update for best experience. Seen it cheaper? Ask for a JB Deal. Live chat with us or call 13 52

Ps5 controller jb hi fi

Warning Your browser version is unsupported. Please update for best experience. Seen it cheaper? Ask for a JB Deal. Live chat with us or call 13 52 Upgrading to the Sony PS5 console and everything that comes with it is a great idea.

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JB Hi-Fi. Notification Email Address. VBackwards compatibility. Lodge an ACL complaint, we have to bend over to them - refuding to even look at it for assessment under ACL is a breach. Compare Comparing. They will follow it up. I don't know how good Sony is with honouring ACL for this, but JB pulled a similar on me with a Switch Joy-con with stick drift that was 13 months old. I got it through Telstra but I doubt Telstra would replace it after so much time. Enjoy the DualSense and Dualsense Edge:. I will plan to go to a different store and see what they say. Remember email. I went in store and the manager stated that the controller was not covered after one year when I referred to ACL. You might need to actually phone Sony. Choose PlayStation , choose power, ray tracing, speed, and immersive gaming. Gaming Controllers.

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Will update the results. I would argue this would be a mechanical fault due to Sony choosing poor parts. Login with email Email Address. Show More Products. Latest gaming technology. You also get top prices on:. Anyone else been in this issue? GPS navigation Portable Navigation. So quiet please. I think they determine stick drift as wear and tear as the brochure says. They include:. By providing your email you agree that your personal information will be handled in accordance with our Privacy Policy. I will plan to go to a different store and see what they say.