Ps4 controller does not turn on

Most of the time, your DualShock 4 controller probably works fine. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's frustrating.

If you're reading this, you've probably experienced an issue from which many PS4 owners have suffered: one moment your DualShock 4 controller is working fine, the next moment it appears completely dead. No lights will turn on, USB charging doesn't work, resetting the controller doesn't work. It seems that it has completely died, and no matter how many troubleshooting guides you follow, nothing fixes it. Fortunately, there's a solution. I'm aware of this issue because it has affected me The first time was less than three months after I bought the console — the controller that came with it completely died, and after a day of troubleshooting failed to fix it, I bought a new controller since I needed two.

Ps4 controller does not turn on

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. September 28th, But what's wrong with it? Here's a guide from our tech experts to fixing your PS4 controller. Here are some possible causes, according to Asurion Experts:. If you're dealing with one of these issues, here are the steps you should follow to solve it. If your DualShock 4 is on but not responding, you can try to re-pair your controller with your console this is known as a soft reset. To do this, you'll need a second, working DualShock 4 controller to work through these steps. If the system is recognizing the controller but it's still not working, you may need a software update. Try this:. Make an appointment, or visit your nearest store today. Schedule a repair. Check the buttons to see if anything is sticky, loose, or cracked.

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Diagnose and fix the most common problems plaguing your PS4 controller with these step-by-step DIY troubleshooting guides. Check out the Answers forum for more troubleshooting help for your specific issue. Maybe someone has already solved the same issue you are experiencing. Badges: My command buttons on my DualShock4 do not respond, even after a manual reset. The controller can still turn on the PS4 though. Do I just need to replace the controller entirely, as I do not want to waste time to try and fix it myself.

Just like other problems with your PlayStation, like overheating or software crashes, this controller issue can be a real game-stopper. When your tech misbehaves, we step in to help, The solutions that we have put together guide you to fix your PS4 controller, so you can get back to gaming. Apply these solutions to get the best result. Your DualShock 4 controller is designed to provide you with about 8 hours of playtime. From the controller: Press and hold the PS button for about 10 seconds to turn off your controller. You can also set a time limit in the Quick Menu for your controller to automatically turn off. Sometimes the controllers face difficulty charging directly from the PS4. Additionally, you can check the existing USB cable by using it with another PS4 controller to see if it charges it properly. Sometimes, the problem might be with the cable itself, so trying an alternative cable can be helpful.

Ps4 controller does not turn on

Most of the time, your DualShock 4 controller probably works fine. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's frustrating. Let's look at fixes for when your PS4 controller is not working, so you can get back to playing.

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Follow Us Get the latest news and tech how-to's. September 28th, Why is my PS4 controller not working? For reasons that aren't clear, these DS4 controllers appear to lose their ability to charge via USB after some length of time and won't even acknowledge when a cable is plugged in. The controller can still turn on the PS4 though. After you re-pair your controller, you can disconnect the USB cable and use your controller wirelessly as normal. Potential causes include dirt and debris in the joystick crevices or a broken or bent joystick. Potential causes include the controller's volume not being turned up, or a general firmware glitch. PS4 controller is connected but not working If the system is recognizing the controller but it's still not working, you may need a software update. Low price guarantee? Common PS4 Controller Problems. Let it sit for a couple of seconds then dry them. All three "dead" controllers were resurrected and are now totally functional Tech support. Fast repairs?

Last Updated: January 31, Fact Checked. Naseem started his tech reviews YouTube channel in and has since gained a following of over 34, subscribers. He specializes in sharing information about the latest smart home tech, Apple, Samsung, Google, PlayStation, Microsoft, and gaming devices.

Tech repairs you can trust. Do I just need to replace the controller entirely, as I do not want to waste time to try and fix it myself. Check the buttons to see if anything is sticky, loose, or cracked. Your DualShock 4 should give you up to 8 hours of playing time, but if it's running out of power more quickly, try connecting your controller to the console with its Micro-USB cable and giving it time to charge. Let it sit for a couple of seconds then dry them. If your controller works on a different device, you may be having trouble with the wireless connectivity on your PlayStation. If you bought your PS4 controller within the last year and it's still not working after all the above tips, you should visit PlayStation's Repairs page to put in a request for repair on your controller. If the system is recognizing the controller but it's still not working, you may need a software update. Here are some possible causes, according to Asurion Experts:. When the blue light starts flashing on the console, press the PS button on the controller. Explore our plans. Get tech support.