Plusnet email problems

I have been using plus net accounts on Thunderbird for many years and on different machines.

I am trying now for 16 hours - but I am unable to either log in to the webmail or download mail to my phone. When I try to log in, I get the error message " Unknown user or password incorrect. I am currently out of the country, so it is not possible to call the help line - any ideas? Hey there benjamine I just tried to log into my webmail and was able to so it isn't a server issue. Just for testing purposes have you changed the password and tried logging in? I've had problems for the last few days.

Plusnet email problems

Now I keep on getting notifications to update the credentials for one of the accounts. All other e-mail accounts still work. IMAP: imap. SMTP: relay. Go to the fix. If you are not able to login to the email address using webmail , then it is likely that your email address has been identified as being compromised and has had its password changed. Where email address passwords have been changed to protect the integrity of the service, the Plusnet account password is left unchanged. You can change the password on a secondary mailbox using the Manage My Mail options in the user portal. Use the MAAF user portal to update the password on the default email address change the account password and use this MAAF guide to change the password on a secondary mailbox address. If you cannot recall the account password, you will need to contact support The new password should be cryptic and not one used before. Note that changing the account password will change the password used for logging on to the relevant user portal. If your email service is NOT a retained legacy service one associated with a retired internet service account , then the password required by the router to connect to the internet will be changed too. If not, you will need to log into the router, drop the connection, change the password yourself and reconnect. Superusers are not staff , but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

However, there is an unsupported "facilitation" which will create an SPF record for a hosted domain.

Long term PlusNet user, yesterday my main account returns an error message username passport not correct. I have tried requesting a reset for the password, but the same happens. I am at a loss, I don't know what I have done. If you are not able to login to the email address using webmail , then it is likely that your email address has been identified as being compromised and has had its password changed. Where email address passwords have been changed to protect the integrity of the service, the Plusnet account password is left unchanged.

Seem to be major issues with Plusnet email servers today. I cannot gain access to my Inbox via the usual Plusnet email program. Everything is very slow, I even got an error message when I sent a short email. Using imap. It states looking for folders, cannot send, save draft, or view received. Logged into webmail. First stated that the mail is empty, and then after a period went to refreshing, and after some considerable time showed a few emails from last Friday, today's Wednesday, and then after a while cleared those displayed emails and went back to refreshing. Same here, unable to sync inbox via imap, also unable to access via webmail. Webmail fails by either of two issues, unable to log into the client, or once logged in there is an error message re an imap server. I had been considering that I should move my mail service elsewhere, perhaps this is a sign telling me to get on and do it.

Plusnet email problems

Change package. Change call plan. Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard.

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Continue order. You were so close to getting our broadband, so why not finish things off? Message 8 of Message 5 of All forum topics Previous Topic Next Topic. Message 11 of No changes made by me so must be on Plusnet's side. We have a huge community of customers and tech experts who can help you. Everything is very slow, I even got an error message when I sent a short email. Sign in. Message 10 of Message 9 of Is the outlook client configured as POP3?

Change package. Change call plan.

Thanks: 5, Use the MAAF user portal to update the password on the default email address change the account password and use this MAAF guide to change the password on a secondary mailbox address. Report your problem by text message Our text service is available 24 hours every day. Thank you for your help anyway willcutforth and MisterW.. Perhaps these two types of set-up could be the cause of the problem? Hey there Harold just to check have you tried via webmail at all? When I used POP3 I would allow the main device to remove the emails from the server with the other two keeping them so that at least one device has a copy of all of them. Did you mean:. Search instead for. As with a few matters, some support staff get things all too wrong. Mitigating email delivery failures notably Gmail Many users are reporting challenging issues in sending emails to some of the big email players.