O2 call waiting

Go to Solution, o2 call waiting. Have a look here Guide: All you need to know about O2 Voicemail bottom of guide. View solution in original post. But even that doesn't seem to work reliably and when I turned Wifi off again Call Waiting no longer operated and only operated again when I turned Wifi back on.

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O2 call waiting

After digital switchover I found call waiting was activated and I wanted to deactivate it. It deactivated ok but when I called the busy landline from my Virgin o2 mobile, the mobile just beeped and then cut off. I reported this and after much hassle had a online chat with an agent who said they would reset my line settings. This has made no difference and trying to speak to someone is like trying to jump over the moon. Any ideas how to fix this? New around here? To find out more about the Community check out our Getting Started guide. Yes I can make and receive calls on the landline and I can activate and deactivate the calls waiting feature. I have confirmed this by dialling in the status code. When call waiting is activated calls to the busy line trigger the warning beeps. If I deactivate the call waiting feature calls to the busy phone get no tone and then cut off. AIUI, when call waiting is off, and your landline is in use, the next person to call you should get an engaged tone as would be expected. When call waiting is on, and your landline is in use, it has been reported on here that the next person to call just hears a normal ringing sound. The person using the busy landline hears a quiet beeping sound to notify of an incoming call on the busy line. This is different to a conventional BT line where the waiting caller is notified with a spoken message that call waiting is in place.

Also from what I rememebr with my wifes old pay as you go phone advanced features like call waiting ans call divert etc where only available on contract. When I trying to turn it on, o2 call waiting, I get an error "Could not save call waiting setting".

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I once rang 02 about using Call Waiting and they told me it wasn't a service 02 provided. So ever since then I just assumed I couldn't use this service with Maybe it has changed policy since? If Call Waiting is now available does anyone know how much it costs to use it? I just want to hear a beep if someone calls my mobile if I'm on the phone to someone else. Will Call Waiting do this? Go to Solution. View solution in original post. I'm on pay monthly and it doesn't work at all.

O2 call waiting

Customers can today find out which phone and broadband providers take the longest to answer their calls, as Ofcom publishes its latest report into customer service levels across the telecoms industry. And while average numbers of overall complaints to Ofcom fell year-on-year, there are clear areas where the industry needs to improve, particularly around call waiting times and complaints handling. In , despite the impact of Covid subsiding, mobile customers spent an average of 2min 23s in a queue, up from 2min 15s the previous year. Broadband and landline customers waited 2min 37s on average, compared to 2min 16s in NOW Broadband remains the best performer, keeping their call waiting times under a minute on average at 51 seconds, despite taking longer to answer the phone in up from 31s in Shell Energy is the worst, coming in at over eight minutes on average. Three continued to be fastest on the phone lines at 47 seconds on average, although this did triple in However, satisfaction with how complaints are handled continues to be an industry-wide issue. Similar to , only around half of mobile, broadband and landline customers who made a complaint to their provider in were satisfied with how it was handled.

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Free UK delivery. Phil A. Yes I can make and receive calls on the landline and I can activate and deactivate the calls waiting feature. Did you mean:. When call waiting is activated calls to the busy line trigger the warning beeps. It may not display this or other websites correctly. What if something goes wrong during the switching process — will I be entitled to compensation? Clubcard Prices - Frozen for your contract. Sometimes, though, it can take up to 5 days — this is the same for all networks. Have you managed to activate your call waiting at all when you have spoken to us? Does call waiting work with that sim in another phone?

Go to Solution. Operation differs by phone but on all you get the call incoming and the screen shows options to end current call and answer new call or to put current call on hold and answer new call or to reject new call. View solution in original post.

Search instead for. Can you make and receive calls off your landline? Showing results for. If you need any more help, you can get in touch with our Customer Care team by calling for free from your Tesco Mobile phone. Switched On Families. I have been switched over without telling me but Frequently asked questions. Account - Mobile. How can I increase my network speed? Moral of the story is leave O2 if you want to have a network that is not terminally overloaded with too much internet data traffic for the internet to work reliably in busy locations like seaside resorts in the summer months if you don't want a network with very serious technological defects on basic services like Call Display and Call Waiting that the overpaid senior directors of Telefonica and Virgin seem to have no interest in getting properly fixed