Microsoft xbox refund

Home Home. Request a refund for digital games. Microsoft xbox refund about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product.

Home Home. Digital Game Purchase Refund Terms. Sign in to Xbox on your device. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds. Help with giving digital games as gifts.

Microsoft xbox refund

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Series S since they rely entirely on digital purchases. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game. While it may seem complicated, it is actually pretty straightforward. To simplify things, this guide will cover everything there is to know about refunding a game on Xbox and other valuable tidbits. When a refund has been approved, Microsoft will return the money in a few business days on the same payment method that was used to purchase the game in the first place. As mentioned above, getting a refund is not complicated, but certain criteria must be met for success. To refund a game on Xbox:. It is worth noting that Microsoft will deny refund requests if they conclude the system is being abused. Additionally, refunds do not apply to all games, including:. While this guide has covered everything there is to know about refunding a game on Xbox, users can get more information from the Digital Game Purchase Refund Terms section on the Xbox support page. Not all refund requests are accommodated since they are investigated case-by-case.

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When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days.

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days. Depending on the bank, it can take a few days to process the refund.

Microsoft xbox refund

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected. If the game or game purchase is broken and doesn't work, doesn't deliver what it promised, or simply doesn't appeal to the purchaser, Microsoft provides methods with which players can seek a refund or cancellation. Even the best Xbox games can be refunded if you have reason. Players may not always have these options available to them there are rules and requirements in place to prevent abuse , but players can often get refunds or easily cancel unwanted subscriptions straight from their Xbox console, or through their Microsoft Account online. Here's everything you need to know about requesting refunds for Xbox games, game purchases, and subscriptions. When investing in the expansive Xbox ecosystem, it's inevitable that mistakes will eventually be made.

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Single items from within a bundle cannot be returned. Resolved my issue. Available for the last subscription charge. Explore subscription benefits, browse training courses, learn how to secure your device, and more. We'll contact you with updates, or you can check the Refund status tab. Manage a subscription. Sign in to Xbox on your device. Submit feedback. You won't be charged after this date. For certain offers, additional terms may apply to your purchase. Authorize or troubleshoot a purchase. Accessibility center. Depending on the bank, it can take a few days to process the refund.

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Account protection. Visit the links below to find out about refunds for other types of products:. Too technical. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Related topics. Xbox subscription cancellations and refunds. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. Most people pursuing a refund just want to solve a problem, but sometimes the system is abused. How to get service for Surface. Shipping, orders, and history. Refunds are generally processed within 3—5 business days after we receive your item and find it eligible for a return. Questions about a refund email? Easy to follow. Pre-order Xbox digital games in the Microsoft Store.