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Sign up here to g et the latest news straight into your inbox each morning. Matalan said the new tool forms an important part of its digital transformation journey and is the first of many initiatives it has planned to improve its online offer. Your email address will not be published. Post Comment. Fashion News.

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Zoey Wright suffers from ulcerative colitis, a form of inflammatory bowel disease, and claims staff were being 'jobsworths'. We have more newsletters. Zoey Wright had been shopping for homeware items for her new house with her one-year-old son Oakley in Matalan last month when she found herself desperately needing the toilet for fear she might 'soil herself'. The online personal trainer has suffered with ulcerative colitis, a form of inflammatory bowel disease IBD for 12 years that can cause her excruciating pain and the urgent need to use the bathroom. After discovering the customer toilets were out of use, the year-old mum-of-one said she asked a female member of staff to use their staff toilets at the Truro store in the Leverton Retail Park in Cornwall. But despite explaining her chronic illness and informing the staff member about her medical card, Zoey claims 'stripped her dignity' and she was not allowed to use their facilities. This left her with no choice but to 'run' to her car and drive to a nearby Subway to relieve herself - all the while terrified that she would get there too late. Zoey claims Matalan refused her access to the staff toilets for 'insurance and data protection' reasons. And, after she claims she almost 'soiled herself' in store, Zoey said the incident made her feel 'embarrassed' and 'furious' with the store's policy. Matalan have apologised and said they would be 'reviewing their policies and will make changes as necessary'. Zoey, from Falmouth in Cornwall, said: "I had put my son in a trolley and we were walking around the store and I just got this crippling pain in my stomach and I knew I needed to go to the toilet. I was really panicked at this point and thought I was going to soil myself. I started sweating and was frantic. They said I couldn't use their toilets for insurance purposes and at this point she was kidding. There was no empathy there when she said no.

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One happy customer said the Hidden Support Mule Slippers are 'ideal for tired feet after a busy day'. The Hidden Support Mule Slippers come in two colours - grey and pink. A product description reads: "Created with hidden support to maximise your evening comfort, you'll love treating yourself to this pretty pair of slippers. Just throw them on with your favourite pyjama set when the weather turns chilly and you're all set for a relaxed night. Don't miss updates in Birmingham from food and drink, shopping, things to do and more with our daily City Life newsletter here. The Hidden Support Mule Slippers come in three sizes - small , medium and large The Hidden Support Mule Slippers have a 4.

This innovative move aims to enhance the online shopping experience for its customers, setting a new standard in the industry. The GenAI tool operates by analyzing product metadata and imagery, enabling the creation of detailed and tailored product descriptions. This augmentation of product descriptions is anticipated to not only streamline the online shopping process but also significantly boost productivity by up to fourfold. While GenAI spearheads the generation of product descriptions, Matalan remains committed to preserving the human touch. Moreover, this collaborative approach aims to enhance search engine optimization, bolster conversion rates, and optimize operational efficiency. By enhancing product descriptions on Matalan. As Matalan pioneers the integration of Generative AI into its online ecosystem, it charts a new course for the retail industry, setting a precedent for others to follow. With a relentless focus on customer-centric innovation, Matalan reaffirms its position as a trailblazer in the digital retail landscape, poised to shape the future of e-commerce.

Matalan facebook

Matalan Retail Ltd. It was established by John Hargreaves in , and is still owned by the Hargreaves family. As of [update] , the company employed over 13,, [2] and had stores in the United Kingdom , together with franchise stores in the Middle East.

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UK News Little things in life filling Brits with positivity, research reveals Nearly half of Brits agreed the little things in life fill them with positivity, over more lavish and elaborate experiences 46 percent. Officer caught on CCTV inhaling balloon while girlfriend sniffed 'cocaine'. More Newsletters. Show Me No thanks, close. Sign Up No thanks, close. Well made good fit and very comfy. If you haven't got the app already, get started by downloading it here on iPhone or here on Android. South London headteacher says teachers missing school because of mouldy homes and kids making 2-hour journeys to school. Mother's Day. Accept Deny View preferences Save preferences View preferences.

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And even though she says the manager was apologetic, Zoey says Matalan's staff toilet policy was reiterated. Subscribe Please enter a valid email Something went wrong, please try again later. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. I was really panicked at this point and thought I was going to soil myself. The issue was soon trending on Twitter with hundreds of users posting their frustration or asking what had happened. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Birmingham City Council. Paedophile previously found with chloroform and roll of tape seen near children's park. Information About Our Use of Cookies Our website uses cookies to distinguish you from other users of our website. Aldi announces dream job for chocolate lovers but there's not long left to apply. Zoey said: "For me I didn't understand why they couldn't let someone like myself use the toilet. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. One shopper said: "Bought three pairs one I am wearing and two as gifts, very comfortable. What's On. You can control whether or not these cookies are used, but preventing them may stop us from offering you some of our online services.