Mandarin stone trustpilot

Mandarin Stone. Faultless customer service and products. I was dealt with by Nora, she was the best. A real asset to your team.

Retailer and Supplier of over a different lines of tiles. Tilers and Worktop Professionals. Find me on Facebook Find me on Twitter Find me on my blog or other site. Houzz uses cookies and similar technologies to personalise my experience, serve me relevant content, and improve Houzz products and services. Photos Photos.

Mandarin stone trustpilot

One of the worst companies to deal with. I am writing this review to warn others of the experience we had with Mandarin Stone. They portray themselves as an upmarket company, but provide a third class service. We paid for delivery, which we assumed would be the same way as when we ordered our samples, but it seems they use third party delivery companies which do not have insurance to handle their goods so they just basically prefer to dump them on the pavement. This was not highlighted too well. Apparently it was in the email sent to us, but in the email the main bit highlight was to check our address and to make sure they got our order right. As I was alone in the house and I am a petite woman, I could not carry those heavy tiles into the house and therefore had no choice but to refuse delivery. I was expecting to resolve this impasse by perhaps paying for a service that would deliver the items through my door to the house, but instead I was treated with the utmost unprofessional manner. The woman, Helena, was extremely condescending and rude and had absolutely no interest in resolving the issue or hearing me out, instead she complained that now they will be charged by the delivery company and that how terrible it was for their company - no regards to me trying to resolve this delivery issue. I explained to her that since we are in the middle of house renovations, this is the first time a company has refused to put goods down inside the house. We have recently purchased tiles from Fired Earth and they had no problems with delivering inside our house to which she called me a liar.

Today me and my husband visited the Monmouth store to choose our tiles for our new home HomeBuilder said:. Back to Explore.

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Our journey began in , importing artisan hand-painted terracotta tiles from Manises, Spain. These small, yet beautiful tiles ignited our lifelong passion for natural materials in the home. Today, as a second-generation family business in our 28th year of service, much has evolved over time. However, our commitment to sourcing premium, timeless tiles and providing exceptional customer service remains at the very core of what we do. Shop the latest new in porcelain ranges.

Mandarin stone trustpilot

Unclaimed This account has not been claimed. Please Sign Up to add your products. Mandarin Stone is a family owned company established in , with over 25 years of expertise in Natural Stone, Porcelain and Decorative tiles. Mandarin Stone staff have extensive technical knowledge and we are able to offer advice on specification work and also offer trade terms. We have 10 inspirational UK showrooms. If you are a Mandarin Stone employee or you represent them, please fill the contact information to claim its profile and be contacted by one of our executives for more information. We will verify and update your company data, and will contact your as soon as it is ready. If you have any questions, please contact us at product daaily.

Boeing 781

Excellent products and excellent service both during and after the sale. Highest rated. Sam became very aggressive on the phone and told us that he wanted to charge us extra. What was really telling was when my builder went to their main depot in Monmouth and showed two of the tiles to the guys in the yard, they immediately responded "these are from different batches". Reviewed on Google Maps. We ordered over sq metres and the delivery of the tiles was fantastic and ensured every tile arrived safely. My husband and I had decided by now that we did not want to go ahead with the order because their customer service had left us with doubts about their quality of service and products. General Photography. I had a great experience with this company. HomeBuilder said:.

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Email address Please enter a valid email. Insert quotes…. So far nothing has been sent to us. I was busy with work, but before long, he was trying to call me again. Today me and my husband visited the Monmouth store to choose our tiles for our new home For desktop support. I was expecting to resolve this impasse by perhaps paying for a service that would deliver the items through my door to the house, but instead I was treated with the utmost unprofessional manner. The staff are lovely and very helpful. Immigration Lawyers. My builder asked him - "you don't care, do you? House Cleaning.