Liveengage login

Check out our interactive industry report and unlock exclusive consumer data, AI insights from CX leaders at Chipotle, Capitec and Liveengage login, and so much more. Forget the AI happn premium. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth, liveengage login. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades.

This repository contains C , Java, Node. This is a runnable Jar file that will query the Engagement History API based on a keyword, and then send out an email for each of the chat transcripts that are returned. This program will automatically pull all of the chat transcripts for the previous day that contain the keyword you are seaching for. To run this program, you will need to edit the config. This example uses the Engagement History API to access the chat transcripts for the previous day, parses the data, and then saves the information to a text file.

Liveengage login

You can log in to your account here. To reset your password, please click here. If you encounter any issues with resetting your password, please see the frequently asked questions below. Before you can reset your password, your user must be re-enabled. I received the password reset email but when I click on the password reset button in the email, it just takes me back to the forgot password page. If I click on the forgot password again, I am taken back to the forgot password page. It seems to be a continuous loop. Please contact your local system administrator and ask them to add ". Your Chrome browser may have an unsupported extension installed e. Ghostery that is known to block cookies and other functionality. You must disable the extension in order to sign in to the Conversational Cloud. This is usually caused by too many changes to a user's password within a hour time frame. You will not be able to change the password until the hour timeframe passes.

Click the Submit button. Latest commit History 19 Commits. What timezone is being used in the workspace?

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WebEngage is on a mission to nurture new talent and help our colleagues upskill. Visit, to know more! As teammates, we encourage each other to grow. As a company, we have an open door attitude - always welcoming new ideas and perspectives, incorporating the great. The only way to do great work is to have full control over what you do. Everybody is unique and valuing differences makes great things happen. As a team, we constantly work towards incorporating new ideas and ways into our work.

Liveengage login

As an agent, you can access Predefined Content when inside a conversation, using any of these methods:. Your administrator can provide you with the list of predefined content and hotkeys defined in your account. Chat visitors will receive the content with the HTML formatting. The Agent Workspace is pre-configured to play sounds for different activities such as incoming messages for agents. To turn these sounds on and off, each agent has to adjust their computer settings with the following steps:.

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Packages 0 No packages published. Contributors 4. So long, IVR hell Shift to digital Reduce costs and meet customer needs and expectations by routing voice calls to messaging and other digital channels. I received the password reset email but when I click on the password reset button in the email, it just takes me back to the forgot password page. In order to run the example, you will need to have a Gmail account that you can use for sending out the emails, and you will need to have API keys for the Engagement History API. Check out our interactive industry report and unlock exclusive consumer data, AI insights from CX leaders at Chipotle, Capitec and Google, and so much more. Automate Enable self-service and drive faster resolutions through intelligent automation and LLM-powered conversational AI solutions. Give your whole team the conversational AI tools and intelligence to better serve your customers and your business, leveraging 28 years worth of conversational data. JS by using the request module. Read their stories. You signed in with another tab or window. To learn more: Enable a user. This example uses the Engagement History API to access the chat transcripts for the previous day, parses the data, and then saves the information to a text file. See other quotes like this. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades.

TaaS combines traditional training documents and interactive tutorials with cutting-edge, in-application guidance.

Dismiss alert. Scale your conversations and free up your human agents by automating the most common — and complex — customer intents so everyone can get what they need, quicker. The timestamps visible in both the Agent and Manager workspaces will reflect the timezone relating to the specific device with which the viewer is accessing the Conversational Cloud. This is a runnable Jar file that will query the Engagement History API based on a keyword, and then send out an email for each of the chat transcripts that are returned. See success stories from leaders like you. In order to run the example, you will need to have a Gmail account that you can use for sending out the emails, and you will need to have API keys for the Engagement History API. To learn more: Enable a user. Java - Transcript Send Email Example. Shift to digital Empower your people Embrace automation. Scroll through our most-read blogs, infographics, and other conversational AI platform resources. Give your whole team the conversational AI tools and intelligence to better serve your customers and your business, leveraging 28 years worth of conversational data. Real business outcomes , not AI hype. This example also uses the Skill API and the Agent API to get the skill name, the name of the agent, and the email of the agent, and then adds that data to the email. Contributors 4.