Juniper support

Call a Specialist Today! This allows your staff to concentrate on running the business, juniper support fixing equipment. Receive best-in-class traditional 24x7 support.

There is an opportunity to support your post-warranty equipment with the help of third-party maintenance TPM. Are you ready to take a different approach to traditional OEM maintenance? Access the solutions you need without unnecessary detours, extended wait times or challenges that halt your day. Conserve your resources and IT budget by making the switch to expert, reliable and flexible support that puts you first. Where is your Juniper hardware in the product life cycle? Select the year below to discover equipment support options and the next steps for your equipment.

Juniper support

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Advanced Insight Scripts AI-Scripts on the Junos OS devices automatically collect troubleshooting and diagnostic data based on these triggers and delivers the information to the Service Now console. OEM support vs. To ensure that JTAC responds juniper support quickly as possible, automatic escalation alerts to senior management are triggered on all priority issues, juniper support.

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Enabling innovation for cloud operators. Make your network threat aware with Juniper Connected Security. Discover cloud delivered or on-premise offerings. Featured Products. Featured Solutions. Scale business outcomes with Juniper Global Services. Explore options and offers to connect with the networking solution you need. Apply cloud principles to metro networks and achieve sustainable business growth. Unlock the full power and potential of your network with our open, ecosystem approach.

Juniper support

Juniper Support Portal is your resource for Juniper post-sales support and services. Although the Juniper Support Portal was designed to make it easy to do business with Juniper Networks you might still have questions. Below you'll find some frequently asked questions and answers about the Juniper Support Portal along with a list of known issues. You might just need to refresh it. Skip to Main Content. Home Knowledge Quick Links. Expand search. Search Loading. Log in.

Evergreen handy spreader

After years of poor communication, missed service level agreements SLAs and delayed […]. If your equipment is meeting immediate compatibility, capacity and reliability needs, consider delaying a hardware refresh to extend the life of your investment. Gain access to Juniper Networks technical support engineers, software updates, online access to our knowledge base, online tools, and hardware replacement options. This permits a substantial reduction in time spent by the operations team in managing the environment, while also reducing time spent in resolving issues. OEM support vs. They came in at a price point that worked for the organization and are very easy to work. Product Description Receive best-in-class traditional 24x7 support. Receive best-in-class traditional 24x7 support. Same business day minute engineer callback Four hour onsite response M—F, 8 a. Juniper Networks provides you with access to all new software releases as soon as they are made available for general release. Featured resources. Take advantage of award-winning online support that is rated one of the ten best Web support sites for an industry unprecedented six consecutive years, according to the Association of Support Professionals ASP.

Enabling innovation for cloud operators.

The intelligent reports above are generated based on information collected through Service Now from devices on your network. Manufacturers begin sending EOL alerts for equipment. Everything they do is very prompt and professional while also being cost-effective. Inventory management assistance Automatically collect and record the most up-to-date device inventory information including device name, software version, platform, serial number, and chassis inventory details for all devices managed by Service Now. This allows your staff to concentrate on running the business, not fixing equipment. Big data analytics are employed to store and reference historical information for precise and reliable troubleshooting, delivering essential support information to customers in real-time. Recipients of this award are companies that have thoughtful and inclusive human resource practices. Request Pricing. Do you need to reduce network-based risk while increasing the value of your network investment? Once there, the service technician coordinates with JTAC and the Customer for final resolution of the problem and the Customer will return the defective product to Juniper Networks. The engineers are well experienced and have good knowledge. Tailored reports delivered automatically eliminate manual effort to identify EOL impact and reduce network planning cost.