Is yoox a legitimate site

Claim your listing for free to respond to reviews, update your profile and manage your listing. YOOX has a rating of 1. Reviewers complaining about YOOX most frequently mention customer service, credit card, and return policy problems.

Just that really, I've got my eye on a few things but the reviews on trust pilot are not encouraging. Does anyone have any experiences to share please? I ordered from them recently and they were fine. My order came when I expected and was as described. I've ordered with them for years and never had issues, once was sent something in the wrong size and it was fixed with no hassle. They've recently merged with the net-a-porter group, together they're one of the largest luxury e-tailers.

Is yoox a legitimate site

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Every item I have purchased was according to the description. Products used: Bags and dresses have both been purchased by me.

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Claim your listing for free to respond to reviews, update your profile and manage your listing. YOOX has a rating of 1. Reviewers complaining about YOOX most frequently mention customer service, credit card, and return policy problems. I appreciate the timely delivery of my sneakers as promised and advertised. I plan to make another order in the future. It passed three months already and they keep saying exact same thing. Nothing is happening, and nothing will happen. Not answering on emails, given phone numbers are incorrect etc. I have never ever had problems with online shopping. At least till I met with Yoox.

Is yoox a legitimate site

Upfront Summary: Is Yoox Legit? Yoox is a legitimate company that has been in business for the past 22 years. You can discover many products from the best Italian and international designers on Yoox.

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I am so pissed right now; I need a level head before I knock someone in the face. However I got the hat in good condition and on time- within a few days of ordering. It is a crazy customer service. Sold out item was returned. Karlo B. Add post. The website is total misrepresentation of what they have. Its already 2 weeks no refund, customer service answered "Your request has been forwarded to the relevant department, who will contact you as soon as possible" and this as soon as possible never happened. As if that was not enough, the guy on the phone said to me in my face that the size I ordered is what I got, and it was a Medium. It took a week to get to the UK. Tip for consumers: No Products used: Jeans, shoes. Correct brand, wrong items Their website doesn't allow emails - always says "Something went wrong. Two local dressmakers told me that the puffiness on the jacket is gone and that it appears to be a manufacturing defect as the down is leaking through the fabric and stitching irreparable for dressmakers.

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This can be caused by: 1. It passed three months already and they keep saying exact same thing. The past three years I've been sent items that was fake. Nana K. Promised refund within maximum of 6 business days. There's always a bunch of codes flying around so if the item you want is not the last one in stock it's sometimes worth waiting out an offer. Usually the companies which sell fakes don't offer such a generous return policy. Have you ever tried paying with pay pal? First time wearing a pants I ordered and I did not last 3 minutes on my body, when sat down in may car the pants tore up. I did not know that I could not return the items or even get store credit. Mila K. I call their customer support line and get told off by their customer service on how "No company will refund you shipping fees. I never been so disgusted by a product. Lily R.