Internet outages canada

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On July 8, , Canadian telecom provider Rogers Communications experienced a major service outage affecting more than 12 million users of Rogers' cable internet and cellular networks , [3] including those of subsidiary brands Rogers Wireless , Fido , Cityfone , and Chatr. This followed another major national outage a year prior in April The outage impacted internet service providers with wholesale access to the Rogers network, such as TekSavvy , [5] as well as various other information systems nationwide that relied on the Rogers network, including Interac , OLG , [6] and some federal government services. Multiple international web monitoring organizations observed the outage. The event spurred new government policies requiring all telecommunications providers to provide mutual assistance to each other in the event of an outage, offer emergency roaming service for rivals' affected customers, and establish plans for how to communicate to the public about outages.

Internet outages canada

Understanding the causes and identifying network outages or Internet disruptions is not only essential for individual users but also for businesses striving to maintain uninterrupted operations. In this age of virtual meetings, cloud-based services, and IoT devices, recognizing the signs of network troubles and being equipped to troubleshoot them can make a significant difference in minimizing downtime and maximizing productivity. In this blog post, we'll delve into the world of network and Internet outages, exploring the various factors that can lead to disruptions in connectivity. We'll equip you with the knowledge to differentiate between local and widespread issues, empowering you to take the necessary steps to diagnose problems and find solutions. You'll also learn how users were notified about the Rogers network and how you can use Obkio's Network Monitoring tool to proactively identify network outages and Internet outages. On July 07, , a massive nationwide Rogers outage impacting Internet and wireless services was reported across Canada. The network outage and Internet outage affected several Rogers services, from landline and cellphone coverage to Internet and TV. Not only could people not make any calls, including calls in some cases, customers also had trouble making debit purchases and accessing Canada's ArriveCan app, which is required to enter the country. Many Rogers users were left in the dark wondering what happened and why, but the network pros at Obkio are always prepared to monitor network and Internet outages of any size. A network outage refers to a situation in which a computer network, whether it's a local area network LAN within a specific location or a wide area network WAN spanning larger geographical distances, experiences a disruption in its normal operations. During a network outage, the usual flow of data and communication between devices, servers, and other components is interrupted or halted altogether. This disruption can lead to a loss of connectivity, preventing users from accessing online services, websites, applications, and resources that rely on the network. The impact of a network outage can vary widely depending on the scale of the network, the nature of the services it supports, and the duration of the disruption. Localized network outages might affect a single office or a specific geographic area, while larger-scale outages can impact entire regions or even countries, disrupting businesses, communications, and everyday activities that depend on network connectivity. Network outages can result from a wide range of factors, each having the potential to disrupt communication, connectivity, and the smooth operation of digital services.

During the Rogers outage, Obkio's received proactive notifications immediately.

Find a store Full site. Full site Find a store. Heads up: Internet Explorer is retiring on June 15, For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser. If you're having difficulty you can complete your purchase by going through chat or giving us a shout at If you're having problems with your service, you can check for outages and get updates on the current status of the Virgin Plus network in your area.

Rogers, which dominates mobile and internet market, says teams working to restore service amid widespread disruptions. Customers gathered at coffee shops and public libraries to access alternate networks, while financial institutions reported problems with everything from automated machines to cashless payment systems. Rogers Communications said its technical teams were working to restore services as quickly as possible. The outage is likely to add to concerns about competition in the industry that is dominated by Rogers. The company, which has about 10 million wireless subscribers and 2. Downdetector, which tracks outages by collating status reports from a number of sources, showed reports of outages starting from 4. The reports dropped to around 8, by The nationwide outage resulted in some callers facing difficulty reaching emergency services via calls, police across Canada said, including Ottawa and Toronto, its largest city. Interac, which operates an email money transfer service used by several Canadian banks, said the outage was affecting its services.

Internet outages canada

TORONTO — A widespread network outage left many Canadians without mobile and internet service for most of Friday, disrupting police, business and court services as crowds flocked to work at coffee shops with Wi-Fi. Rogers Communications Inc. The outage began early in the morning and stretched into the evening, interrupting services across retailers and credit card processors, police and courts, airlines and train networks. The company offered no explanation for what caused he outage, how many customers were impacted or where they were located. Today we have let you down. We are working to make this right as quickly as we can. We will continue to keep you updated, including when services will be back online.

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Realtime status and problems overview". Archived from the original on July 8, Please confirm that all your Virgin Plus equipment has power. Archived PDF from the original on July 11, Others traveled to centralized locations to establish network access. Network outages can result from a wide range of factors, each having the potential to disrupt communication, connectivity, and the smooth operation of digital services. Timely Issue Identification: The software is designed to promptly identify performance issues and network outages as soon as they occur. Historical data analysis is a powerful feature of network monitoring solutions that allows you to gain insights into your network's performance patterns, trends, and potential vulnerabilities. Continuous Network Performance Monitoring: Obkio Network Performance Monitoring software offers real-time and continuous monitoring of network performance. Be Ready for Next Time. We have also implemented business travel restrictions and day self-isolation for employees who have returned from a personal trip to one of the impacted countries. Localized network outages might affect a single office or a specific geographic area, while larger-scale outages can impact entire regions or even countries, disrupting businesses, communications, and everyday activities that depend on network connectivity. RogersHelps This takes too long to confirm how long the outage will last.

By Tom Warren and Richard Lawler. Canadian telecom Rogers is suffering a major outage affecting landline phones, cellular connections, and internet connectivity throughout Canada that started early this morning.

The command is usually in the format traceroute [destination] , where the destination can be an IP address or a domain name. Stop using robo communications and give your customers some real and useful "live" information. It can be caused by network congestion, hardware failures, or even cyberattacks. We can help with your services as you need. Tools Tools. This data provides valuable information about where the disruption is occurring. Skip to content. The Globe and Mail. With Obkio, you can actually share traceroute results using a link so your ISP can view the exact same data as you! Network Outage:. Get a live demo of Obkio now! If delays or disruptions consistently occur at a specific hop or set of hops, it might suggest an issue in that portion of the network. Retrieved December 1, This interruption is expected to last approximately two and a half 2. For local issues, you can focus on troubleshooting within your own network.