How to reset alexa echo

How to restore Amazon smart speakers to their original factory settings. Jump to a Section. You might encounter a glitch where Alexa doesn't respond, or commands aren't executed properly.

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How to reset alexa echo

Last Updated: August 30, Fact Checked. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed , times. Learn more Is your Alexa-enabled Echo speaker or Echo Show not working properly? If you're having trouble with Alexa, it's easy to reset your Echo device. You can clear up most problems by unplugging your Echo Dot, Echo Plus, or other device, and then plugging it back in. If that doesn't work, you can do a factory reset using a combination of buttons, which resets Alexa without deleting your smart devices. To completely erase all of your Alexa settings, you can deregister your Echo in the Alexa app—this is helpful if you're giving away your Echo or if other reset methods didn't solve your problem. This wikiHow article will teach how to reset Alexa on any Echo smart device. Open the Alexa app on your Mobile phone or tablet. Tap Devices.

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Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. April 4th, From playing Jeopardy! Don't worry, it's simple. At Asurion, we know how to help you get the most out of your tech—whether you want to secure your phone from hackers or pick the best smart home hub. If your Alexa-powered speaker won't respond, try restarting it by unplugging your device from the wall and plugging it back in.

How to restore Amazon smart speakers to their original factory settings. Jump to a Section. You might encounter a glitch where Alexa doesn't respond, or commands aren't executed properly. Your Echo device might also lose connection with other linked devices or your Wi-Fi network. If you experience such issues, you may want to reset your Alexa and Echo back to original factory settings in hopes that it may solve the problem. Before considering a factory reset, try a restart. This may restore functionality without erasing your settings. To restart any Echo device, unplug the power cord, wait several minutes, then plug it back in. The Echo will turn on and become active within a few minutes. If a music service isn't responding properly to Alexa, it could be something on their end.

How to reset alexa echo

Affiliate links on Android Authority may earn us a commission. Learn more. Are you upgrading to a newer model? A physical reset is performed by holding down one or more buttons, the exact combination depending on your model of Echo or other device. To completely erase all settings, you'll need to use Device Settings in the Alexa app to deregister a device from your Amazon account. If you have an Echo Show, the reset process is simple and consistent across models, even the Echo Show If you have a 2nd gen Echo Show or an Echo Show 10 , you can optionally perform a special reset that retains pairing with Zigbee devices. Use these steps:.

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On the Manage Devices page, there will be a list of the devices registered to your account. Try the reset button until the orange light ring turns blue. Yes No. If that is the case you may see an option to deregister instead:. Written by:. Tech support. The Echo Dot is a smaller version of the Amazon Echo device. Protection plans. Protecting your tech has never been easier. Here's how to Deregister an Echo from your Amazon account on Amazon. This image may not be used by other entities without the express written consent of wikiHow, Inc. Open the Alexa app on your iPhone or Android, then go to Devices. Echo Show If a factory reset doesn't work, or you're selling or giving away your Echo, see Deregistering in the Alexa App to learn how to completely erase your device and Alexa settings.

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You Might Also Like. The steps required to factory reset an Amazon Echo device vary depending on the model you have, and even the generation. Choose the option that will work best for you. You can reset an Amazon Echo by pressing buttons on the physical device or via the Alexa app. It indicates the ability to send an email. We go over each of them below. In most cases, it's a simple button press, or a combination of buttons pressed at the same time, though on older generation devices, you may need to use a paperclip to press a reset button. By Robert Silva. But we'll break it down for you. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. Tech repairs you can trust. Press and hold the Microphone Off and Volume Down buttons together for 20 seconds. This wikiHow article will teach how to reset Alexa on any Echo smart device.