How to remove a line from att

Monday, February 6th, AM. I clicked on the device and selected Options.

Wednesday, July 19th, PM. I bought a house that has an old landline running from the street and a junction box that looks like it's from the 50's that I need removed It's grounded and I don't want to mess with it I've called 3 different customer service numbers and have been told that no one can help me because I don't have an account. Can someone help me? We can point you in the right direction to get assistance with your phone line and utility box removal request, bbethb. Give us a call at and provide the location details and a description of the equipment, so we can schedule an appointment.

How to remove a line from att

Tuesday, May 31st, PM. He shouldn't be able to buy a phone on your account unless you allowed him access. If you did, remove the authorization, change passwords etc. If he is not under a contract or Next installment, you can cancel the line with no ETF or balance due. Sorry to say but you don't have many options. As the account owner you are responsible for all lines and charges on your account. The two ways to remove a line are to transfer it to someone else or cancel it. If the person you wish to transfer to refuses to accept it, your only other option is to cancel it and of course, if you cancel it, any outstanding charges, such as Next balance, would become due. You need to fill out the transfer of responsibilty and then they have to accept it and set up their own account. The only thing you have over them is you can hold their number "hostage" since technically that is yours too. If the phone is paid off and not on a contract, you can just cancel that line with no penalty. I agree you should not have to pay for someone else's mistakes but that is the risk you took when you allowed him to be on your plan. But , if he had insurance and you have been paying for it on your account, you have enough information to report the replacement phone stolen, after all, it's all in your account.

It can take a few weeks for a blacklisted phone to deactivate.

Thursday, April 27th, PM. Accepted Solution. Official Solution. Wireless Account. Need help understanding your bill? Get help now.

Wednesday, September 27th, PM. For a line of service, tablet, or wearable, here are a few things to consider:. Contact us by chat or phone , or:. For Illinois and New York wireless accounts only: If you ordered service online, you may be eligible to cancel that wireless service online at att. Get details on canceling. See all important details.

How to remove a line from att

In this digital age, mobile phones have become an essential part of our lives, keeping us connected, informed, and entertained on-the-go. However, there are times when we may need to cancel our phone line due to various reasons. If you are still under contract, cancelling your line may result in early termination fees. You can reach them by phone, online chat, or through their customer service portal on their website. Be prepared to provide your account information and reason for cancelling. They may try to offer you alternative options or incentives to keep your line active, so be firm and reiterate your intention to cancel. Failure to return the equipment may result in additional charges. Additionally, settle any outstanding balances or fees before the cancellation is finalized.

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Then I went back to remove the phone line. Get help now. Call ATT tomorrow and give that a try. Cancel Post. Internet Call Need help understanding your bill? Looking forward to speaking with you soon. How to remove a line? Hi PlumBlossom , We want to help. If you are using Internet Explorer 11 please disable Compatibility View in order to continue using all community features.

Last Updated: April 24, Tested. This article was co-authored by wikiHow Staff.

You need to fill out the transfer of responsibilty and then they have to accept it and set up their own account. If you are cancelling a tablet or wearable, you can also submit an online cancel request. There was a pop-up to ask if I really wanted to cancel this device. Thank u. This article was co-authored by wikiHow Staff. Submit a Tip All tip submissions are carefully reviewed before being published. This means that if you cancel service by calling the provider, service terminates on any one device at the end of the service month. I chose Yes, and then another one that asked if I was sure I wanted to cancel it. If you are using Internet Explorer 10 or prior please update your browser to a newer version in order to continue using all community features. New service. To cancel your home service, call He writes down a few numbers for us to call the next time we try to cancel. Start by visiting the Community How-To. If you are ready to cancel.