How to extend shopee guarantee

Worried about the increasing number of false claims of missing orders affecting your seller ratings on Shopee? As ofShopee had over million active users and 2. But all of these numbers only racked up owing to the many stand-out features that the platform offers.

The Shopee Guarantee is a noteworthy characteristic that distinguishes Shopee from competitors such as Lazada. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition. If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. If buyers have not yet received their orders, Shopee will grant them a one-time, three-day extension of the Shopee Guarantee period at no additional cost.

How to extend shopee guarantee

Shopee guarantee is a feature which ensures that the buyer will receive their orders. How does Shopee guarantee works and how to extend it in Malaysia? Do you want to know more about it and about Shopee Malaysia? Shopee as the leading ecommerce marketplace in Malaysia has a guarantee feature in the Shopee App so what is Shopee guarantee? Shopee Guarantee is a feature where Shopee will require the buyer to pay upfront for the orders they make and release the payment to you seller once your buyer completed their order. When doing online shopping, you have to pay the order amount first before your order is shipped. Once your payment is verified, the seller will pack and ship your order. You will also receive a notification when the seller input the tracking number of your order. Once the products are being delivered, you are given 3 days to check on your order condition and request for a Shopee guarantee refund. Of course you can! You can handle multiple stores from all marketplace just by single dashboard. But if you do not request the Shopee refund, it will be completed automatically through the expiry of the Shopee guarantee and release the payment to the seller. Shopee extend guarantee is a feature to protect buyers before they accept their orders. How long is Shopee guarantee? Shopee guarantee period is calculated based on seller days to ship and estimated delivery time.

The Shopee Guarantee operates with a simple yet effective mechanism: holding payments until buyers confirm they have received the product in the condition described. Don't miss out on the latest news!

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Shopee Guarantee is an arrangement where Shopee holds the order payment in escrow until fulfilment is complete. Payment is released to you once the buyer has acknowledged receipt of the order. Payment will then be released to you. The Shopee Guarantee period is calculated based on seller's [ Days To Ship ] and [ Estimated Delivery Time ], starting from buyer payment confirmation time:. Buyers will need to confirm they had received order or request for refund within the Shopee Guarantee period, otherwise the payment will be automatically released to the Seller at the end of the period. Sellers need to ensure that they have shipped the order out within the Shopee Guarantee period otherwise the order will be automatically cancelled and payment will be refunded back to the Buyer at the end of the period. Buyers are allowed a one-time 3-day extension of the Shopee Guarantee period if they have yet to receive their products.

How to extend shopee guarantee

Worried about the increasing number of false claims of missing orders affecting your seller ratings on Shopee? As of , Shopee had over million active users and 2. But all of these numbers only racked up owing to the many stand-out features that the platform offers. One of them is the Shopee Guarantee Feature. It is a program on Shopee that extends a safe shopping experience for both buyers and sellers on the platform. It ensures that buyers receive the products they ordered and that sellers are paid for their products. So how does Shopee Guarantee transform the e-commerce experience? Explore why the Shopee Guarantee program can help your online business by maintaining a good seller rating on the platform. This buyer protection program plays a pivotal role in ensuring that sales and transactions are conducted with transparency, integrity, and accountability. The Shopee Guarantee operates with a simple yet effective mechanism: holding payments until buyers confirm they have received the product in the condition described.

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In addition to these standard durations, certain product categories, such as electronics, may have extended guarantee periods. Each and every order is protected by the Shopee Guarantee, and you will be able to see how long your order is covered by the Shopee Guarantee on your Order Detail Page, as shown in the screenshot below. Can I refuse delivery from Shopee? Don't miss out on the latest news! Are you an online seller that has lots of stores from multiple marketplace like Shopee and Lazada? Besides extending Shopee guarantee, as sellers, you must know how to extend your online sales! Fulfillment Engine Shipping Engine Pricing. Save time, save cost, save energy, join Ginee Now! Of course you can! This unwavering commitment to buyer satisfaction has earned Shopee a reputation as a reliable e-commerce platform that prioritises the interests of its customers. This benefits sellers indirectly, as it creates a more conducive environment for their business to thrive. First Name. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. Log in.

Shopee Guarantee is a feature to protect users by holding the payment to you seller until the buyer confirms receipt of the order. Once buyer accepts the order by clicking on "Order Received" or once Shopee Guarantee period ends , the payment will then be released to you. Here's an overview of Shopee Guarantee for you to understand better on how it works.

Shopee Guarantee serves as a powerful trust signal, assuring buyers that their purchases are protected and that they can expect high-quality products and prompt customer service. Inventory Product Archival. Buyers have ample time to inspect the product and ensure it meets their expectations, while sellers have sufficient notice to resolve any issues that may arise. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. With Shopee Money Guarantee, payments are held in escrow until both the buyer and seller agree that the transaction is complete. By providing buyer protection and ensuring high standards among sellers, the program promotes trust, transparency, and accountability throughout the e-commerce ecosystem. Shopee Guarantee is a payment protection program that ensures that buyers receive their orders in good condition and that sellers are paid for their products. Buyer are allowed to ask for return or refund request in these conditions:. This structured approach fosters a sense of security and trust within the Shopee marketplace. As of , Shopee had over million active users and 2. Once the products are being delivered, you are given 3 days to check on your order condition and request for a Shopee guarantee refund. Do you want to know more about it and about Shopee Malaysia? Get the latest e-commerce industry news, best practices, and product updates!