How to email customer service at amazon

The Customer Service team has a very clear purpose — to prevent, solve problems and delight our customers.

You can browse our Customer Service job listings on amazon. Once you find the right opportunity, click apply and follow the prompts to complete the process. Your information will be saved from the last time you applied. Remember, you can check the status of your application any time by signing back into your profile. The first stage of the online application process consists of a series of questions and assessments that help us to get to know you better.

How to email customer service at amazon

For legal issues, you should dial: - Amazon's response time for customer service can vary depending on the nature and complexity of the issue, but the company aims to respond to all inquiries as quickly as possible. To contact Amazon's customer service by email, you can use this email address: cis amazon. To contact Amazon's support team by email, you can log in to your Amazon account, click on the "Help" button at the top of the page, and then select the "Contact Us" option. From there, you can choose the option to send an email to Amazon's customer service team and then fill out the online form with your inquiry or issue. Unfortunately, response times for email inquiries can be longer. For that reason, the company recommends using phone or chat support options for more urgent requests. Reaching out to an Amazon customer service representative is straightforward. Start by logging into your Amazon account and directing yourself to the 'Help' section. There, select 'Need More Help?

Our team supports customers in 16 languages from more than locations around the globe.

Amazon is an American electronic commerce company headquartered in Seattle, with a new second headquarters in Arlington Virginia. It is the largest Internet-based retailer in the United States. Amazon responds quickly and efficiently to customer service problems. Lately, Amazon has been having problems with product returns , incomplete refunds repeatedly or refunds sent to the wrong card. We are monitoring this issue closely. Recently, the company did not refund a purchase despite a warranty, and charged a restocking fee. Try going through the company help page it almost always works and then escalate to one of these executive contacts.

Kurt the CyberGuy is an award-winning journalist, investor and innovator who has a deep love of technology, gear and gadgets that make life better. Our reports contain affiliate links that earn us a commission when a reader buys independently selected gadgets and gear within our articles. This supports our work investigating technology. More about our policies are here. While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. While Amazon prides itself on its speedy delivery system and accuracy with orders, mistakes can happen. To start, the quickest way would be to first try visiting their Customer Service page. You can do this by logging into your Amazon account, hovering over your name in the top right-hand corner, and clicking Customer Service. And if you need help with a different item, they give you two other options:.

How to email customer service at amazon

Last Updated: March 24, Fact Checked. This article was co-authored by wikiHow staff writer, Sophia Latorre. Sophia Latorre is a Content Manager on the wikiHow team. Now, she writes, edits, and reviews articles for the wikiHow Content Team, working to make the content as helpful as possible for readers worldwide. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 2,, times. Learn more If you want to contact Amazon, you can call their customer service by dialing Another way to contact Amazon is to use their online contact form.

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In some regions this session is mandatory to proceed with your application Phone screen - In certain countries our recruiters will conduct a phone screen. It came the very next day and still no fleece lining In her current role, she makes sure that her team delivers the best customer-service experience every day to our customers in the Italian market. Now what comes next? It will save you time in the long run! Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you need help with Amazon, you can contact our advocacy team or just click the "Get Help" button. As a teacher in training, Bianca was looking for a paid job that provided flexibility. Amazon's niche is its ability to provide a vast selection of products and services, fast shipping options, and competitive pricing. Feels Neutral Mar 19, The company has also expanded its offerings to include services such as Amazon Web Services AWS , a cloud computing platform, and Amazon Prime, a subscription-based service that offers free shipping, streaming movies and TV shows, and other benefits.

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The next stage of our application process differs from region to region, but here are some of the steps our recruiters may invite you take: Language assessment - a written or oral test to assess your language skills and your proficiency in writing skills Virtual recruitment session - this is an opportunity to learn more about the role and ask any questions you might have. Customer Service Team Manager Regensburg, Germany As a teacher in training, Bianca was looking for a paid job that provided flexibility. Alternatively, you can also message Amazon through social media platforms like Facebook. How to reach a person at Amazon Main: Toll-free: It came the very next day and still no fleece lining Can Amazon Prime membership be refunded? Amazon's response time for customer service can vary depending on the nature and complexity of the issue, but the company aims to respond to all inquiries as quickly as possible. From there, you can choose the option to send an email to Amazon's customer service team and then fill out the online form with your inquiry or issue. I talked to a customer service rep who was very kind, very helpful and very patient with me.