How do i book a genius bar appointment

The fastest way to make an Apple Store appointment.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait.

How do i book a genius bar appointment

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. You'll now see a list of your nearest Apple Stores with a Genius Bar. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top.

Make an appointment and a staff member will be ready and waiting for you when you arrive.

If you have questions about your iPhone, iPad, Mac or other Apple product, you may need to make a visit at your nearest Apple Store. Make an appointment and a staff member will be ready and waiting for you when you arrive. You can make an appointment at the Apple web site, but that sometimes requires answering a number of preliminary troubleshooting questions and suggested solutions. Although these can be helpful, you can bypass the process by using the Apple Store app on your iPhone or iPad. The Apple Store app is the key to making your Apple Store experience quick and pleasant. You can schedule a workshop or Genius Bar appointment. Use it to order Apple products for shipping to your home or office.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert on your computer or mobile device.

How do i book a genius bar appointment

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair.

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Get personalized help at a reserved time. Quick tip : If possible, back up your device before taking it to a Genius Bar. Trending Videos. A set of common help topics will be displayed. Close icon Two crossed lines that form an 'X'. The Apple Store app is essential for anyone visiting an Apple Store. Based on your location, you'll see a list of your nearest Apple Stores with a Genius Bar. It indicates a way to close an interaction, or dismiss a notification. You can access this page through any web browser. How do I cancel a Genius Bar appointment? Your Genius Bar appointment has been made for the store, date, and time you selected. We look forward to welcoming you to our stores. You can use these options or, if you really prefer an in-person appointment, just select The topic is not listed in step 2 above.

Need tech support? Get personalized help at a reserved time. Jump to a Section.

Quick tip : If possible, back up your device before taking it to a Genius Bar. After having clicked through all the suggested support options from Apple:. Most Apple products are eligible for mail-in service. Click on the time you wish to book and your appointment will be confirmed automatically. Once you do, you'll be asked to sign in with your Apple ID. Appointment Confirmation and Cancellation Options. There are many service providers that Apple trusts with support. Frequently Asked Questions. It might even be possible to resolve some problems online, but if it looks like you need one-on-one customer service, you'll be scheduled for a Genius Bar appointment. You'll now receive an email to confirm everything. Use profiles to select personalised advertising. You can search by location, ZIP code, or keywords, such as a mall's name. You'll be prompted with possible ways to solve your problem without going to the Genius Bar. Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals.