Fitbit wont charge

Got my Charge 4 just over 2 weeks ago. Come to charge it tonight and it will not charge at all.

Hello- having real trouble charging my battery! Any help would be greatly appreciated! Go to the Best Answer. If you've opened them wide enough then the bottom of the clips should be touching the main body of the charger. The little dent in the left hand side of the Charge 3 should be in line with the hole that's on one of the clips of the charger. Something to note is that Fitbit say not to use a USB hub for charging. This is because many don't provide enough power for charging.

Fitbit wont charge

Go to the Best Answer. Hello, Basketballwnr! Thanks for joining us! I recommend to restart your tracker. This will fix internal problems that it might be having. To do so please follow these steps:. Also, I suggest cleaning your tracker's battery contacts, because o ver time the contacts can accumulate dirt and debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts; do not scrape them with anything metal because this can damage the plating and result in corrosion. Let me know how it goes! View best answer in original post. Welcome, welcome! If you've tried all troubleshooting steps and still not working, my best recommendation would be to get in contact with our Customer Support team to evaluate your situation with their internal tools. Let me know what they say!

Keep moving with your new Charge 5!

Affiliate links on Android Authority may earn us a commission. Learn more. While most Fitbit wearables are built to survive not just sweat but temporary water submersion to depths of 50 meters feet , you should always dry them off completely before charging. Try to use a lint-free cloth if you have one. Google suggests you gently! You may be able to fix pin issues by using a tweezer or swapping in another charging cable if you have one compatible with your Fitbit. If a cable is browning or severely frayed, stop using it immediately, because it poses a fire hazard.

Affiliate links on Android Authority may earn us a commission. Learn more. While most Fitbit wearables are built to survive not just sweat but temporary water submersion to depths of 50 meters feet , you should always dry them off completely before charging. Try to use a lint-free cloth if you have one. Google suggests you gently! You may be able to fix pin issues by using a tweezer or swapping in another charging cable if you have one compatible with your Fitbit.

Fitbit wont charge

Are you experiencing the frustrating issue of your Fitbit not charging? Many Fitbit users have encountered this problem during their fitness journey. A dead Fitbit means no tracking, step counts, or data to monitor your progress. You can try a few things to revive it and get it back to tracking your fitness progress. The first thing to do when your Fitbit is not charging is to inspect the charging cable. Often, the issue lies with a faulty cable. Check for any signs of damage, such as frayed wires or bent connectors.

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ToppTur I've also been informed that you already contacted the Customer Support team for further assistance with this and it seems they've shared some instructions with you. It seems to be happening multiple times after warranty runs out. Get the latest Fitbit stock price here. Thank you for confirming that you're having the same inconvenience with the Charge 5. Sent from my Galaxy. They're available via chat or phone, just click here to get connected with them. I ended up contacting customer support and they replaced the watch because it was under warranty. New charge4 yesterday but won't charge - have tried all the usual things, different computer USBs and several appropriate wall chargers, left connected sev hours. The steps posted above were shared to make sure the recommended troubleshooting was exhausted since it has worked for some other members. I contacted the Fitbit customer service, they asked me to do various things to try and get it charging but nothing happened so they're exchanging it for a new one as its under warranty.

When your Fitbit won't charge, make sure it's properly connected to the charger.

This makes me think the USB end of the charger has the wrong specifications. Did you mean:. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Accepted Solutions. I've cleaned prongs, I've cleaned holes, nothing. I feel exactly the same way. I have tried to restart it but nothing happens the screen stays blank even after holding button in for a whole minute nothing. I had a charge 2 and never had any issues. In response to Billikj. Try to use a lint-free cloth if you have one.